Out of office-assistant returns old responses
Hi. I have an issue here that I just DON'T understand. I'm running Small Business Server 2003. When my users enable their Out of office-assistant, it occasionally happens that it replies with _very_ old responses. Today, it suddenly replied with a message that one of my users had _two years_ ago...! Is this April 1st?? Exchange Server 2003 is patched with SP2, and the event logs indicates nothing wrong. Anyone got an idea? Regards, Chocolate Eater
August 14th, 2007 12:48am

What kind of response was this? Was it a result of a message sent TO that user? Could it have been a calendar request that did it?
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August 15th, 2007 2:33am

Hi! Yes, it was an auto-response to a mail sendt to the user. The calendar could not have caused this. Actually; the out-of-office assistant works at it should, it just sends "legacy" replies, that my users had a long, long time ago. Another interesting thing, though. My user A had a message X1 _two_ years ago inhis out-of-office assistant. He now has message X2. When my user B (in same organization) sends message to A, he receives X1. But, when my user C (also, same organization) sends to A, she receives X2 (the _correct_, todaysmessage). I need a drink. Regards, Chocolate Eater
August 16th, 2007 1:15am

I have exchange server 5.5 and outlook xp clients. They have the same problem with out of office assistant sending old replies and OOA is is turned off. Senders still receive an out of office note. This just started this week. Any help would be appreciated. VR
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August 16th, 2007 8:28pm

I'd like to bounce this issue, since no resolution has been found yet. It's a quite annoying error... Anyone knows where Exchange stores the messages for the OOA?Regards,Chocolate Eater
September 24th, 2007 11:20am

i've had this happen before. what i did was set it to blank, turned it on and off and then put my current message in there. that seemed to flush it out.
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September 24th, 2007 7:45pm

In Outlook, go Tools - Rules and Alerts... If you have any rules set up, click Options and Export Rules... save them somewhere like on your PC. Then close Outlook, do Start - Run "c:\Program Files\Microsoft Office\OFFICE11\Outlook.exe /cleanrules". Once you've done this, test the Out of Office again. If it works, then re-import any rules you had.See - http://www.msexchange.org/articles_tutorials/exchange-server-2007/tools/troubleshooting-out-of-office.html
May 7th, 2009 1:20pm

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