We are running SBS2003 Premium edition and the Out of Office assistant has stopped working. I have tried one two accounts and neither work. I have tried deleting the users mail profile and turning exchange cached mode off without any luck. I have also tried enabling out of Office using OWA but that does not work either, when I send a test message I get no response. Does anyone have any ideas? Thanks in advance.

Has anything changed on these accounts since they were working and not working ? Any inbox rules placed on them or do they forward email to another email account ? If you create a brand new test user does there out of office work ? Regards Paul

Paul Ford wrote: Has anything changed on these accounts since they were working and not working ? Any inbox rules placed on them or do they forward email to another email account ? If you create a brand new test user does there out of office work ? Regards Paul Nothing has changed as far as I know. I setup a new test user and still get no response.

What Anti-Virus software is on the Microsoft Exchange server ? Paul

CA Etrust AV ver 7 with the exchange component installed. Have been using it for years on this server. I 'm not sure when the last time Out of Office was working, however I do know it was working at some point.

Are there any other rules that would cancel out the Out OfOffice rule, for instance (taken from http://support.microsoft.com/kb/154774/en-usalthough this states it applies to Exchange 5.5 and I have not had a chance to test it) Q: If a message matches a rule in the Out of Office Assistant (OOF), but the same messages also matches a delete rule in the Inbox Assistant, will the OOF Assistant rule get processed? A: The Inbox Assistant rules will be processed first. A delete rule in the Inbox Assistant will delete the message, and the OOF Assistant rule will not be processed. For example, user Bill has a local .pst file which is configured as the default delivery point. Bill has rules defined as follows: 1. If mail is received from JohnDoe, delete it. 2. If mail is received addressed to "Junk Alias," move it to the Later folder in the local .pst file. 3. If mail is received with "Bill" in the message body, move it to the BackItUp folder on the Exchange Server computer. 4. If mail is received from Joyce addressed directly to Bill, reply with "I'm working on it." Also if you increase diagnostics logging on MSExchangeIS/Private/Rules to Maximum does anything get logged in the servers application event log when the out of office should be firing ? Paul