Out of Office Assistant works internally but not externally
HI Very new to Exchange 2007 and configuring Outlook 2007. OOOA works internallybut net externally. We have Exchange 2007 and we use GoDaddy for email. We all check mail from our workstations not from the web access. Please holdmy hand and walk me through everything that I need to check and please advise. Thanks. Rich
November 13th, 2009 6:47pm

Alright, Please check the below article and see if that helps you.. http://exchangeshell.wordpress.com/2009/08/31/cannot-get-external-out-of-office-oof-working-with-exchange-2007/Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|
Free Windows Admin Tool Kit Click here and download it now
November 13th, 2009 6:56pm

Hi, when you run this command Get-Mailbox identityKiran | Format-List, Do you see the below listed one which is for external. External OofOptions: External You can also set this command on test mailbox & see wether the external Oof works Set-Mailbox id kiran.ramesh@xyz.com ExternalOOFOptions External $ true
November 14th, 2009 6:41pm

Have you set the URL's for get-autodiscovevirtualdirectoryget-webservicesvirtualdirectoryget-clientaccessserver (look for autodiscover internal uri)Check this http://msexchangeteam.com/archive/2006/10/23/429296.aspxSetting up autodiscover and the availability is not a highly publicized item however its mandatory it your are Outlook 2007 on your network. Outlook 2007 no longer uses public folders to pull free/busy and any configuration. Outlook makes calles to the autodiscover which tells the client where it can putll information from like free/busy , OFF etc.Raj
Free Windows Admin Tool Kit Click here and download it now
November 15th, 2009 8:32am

Hi,I would like to confirm the following information:You said the Out of Office works internally but not externally,do you mean the Out of Office is function when receiving the email from the internal user but not work from the external user?If the above understanding is wrong,do you mean the Out of Office can be configured internally but not work when configuring externally?ThanksAllen
November 17th, 2009 10:19am

Hi Allen Sorry been away for awhile. When Out Of Office is set in Outlook 2007 and internal email is sent the OOOA is working the message comes back to the sender that the person is out of the office. When I send a message from my hotmail account, my hotmail account does not get the OOOA.
Free Windows Admin Tool Kit Click here and download it now
March 17th, 2010 4:06pm

Allen I think I know why it doesn't work but now need to know how to setup Exchange 2007 to receive all mail. Right now we have 2 accounts in all Outlook 2007 machines. One is for Exchange and the other is for GoDaddy. We have 2 Blackberries so this is why we don't just send directly to the Exchange server. I believe that I need GoDaddy to send to the Exchange server and then the OOOA would work. Does this sound correct? Thanks for all of the help
March 17th, 2010 4:36pm

Hi Everyone - I am having the same issue with Exchange 2003. We would put our Out of Office on and only the users internally will receive the message, nobody externally would ever receive it. Help! Peggy
Free Windows Admin Tool Kit Click here and download it now
October 4th, 2010 10:38am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics