OteleData .etl files being created - causing performance issues and space issues

Hi, I have a weird issue that I am not sure of the source. Recently on a few of our terminal server clients we have noticed that large amounts of files have been created that are using a lot of space and apparently causing a lot of performance issues. As the files are continuously being created.

These files have a standard naming scheme which starts OTeleData_XXXX_X.etl where the X's are digits. They are located in the AppData\Local\Microsoft\Office\ folder they max out at 50MB a file but there can be hundreds in any one users directory.

Firstly does anyone know why these files are being created, what creates them and a way to stop them from being created?

April 14th, 2015 11:30am

Hi Dave,

Thanks for your question. 

.etl files are event trace logs, I have tested and found that these .etl files are actually generated by Microsoft Outlook. Please have a check, and see if you've enabled global logging in your Outlook client:

  • Launch Outlook, on the File tab, select Options.
  • In the Outlook Options dialog box, click Advanced.
  • Scroll down the list of settings, check whether the Enable troubleshooting logging (requires restarting Outlook) option is selected. If yes, deselect it then try again.

Regards,

Ethan Hua

Forum Support

Free Windows Admin Tool Kit Click here and download it now
April 15th, 2015 5:37am

I have the exact same problem with over 30 GB of etl files in the same folder as the OP.

Enable troubleshooting logging was already deselected in outlook. Is it save to delete those etl files ?

April 15th, 2015 6:53am

@Kasper Peulen - We have been deleting them as they appear. Which is really not ideal.

@Ethan Hua - Outlook Logging is disabled for the people that the logs are being created on.

Free Windows Admin Tool Kit Click here and download it now
April 15th, 2015 12:56pm

Hi Dave,
 
Thank you for your confirmation.

This is a quick note to let you know that we are performing research on this issue.

Regards,

Ethan Hua

Forum Support

April 16th, 2015 1:36am

I seem to have the same problem. 

I tried to open the files in Windows Performance Analyzer, but I got an error, "File not found". I got the same error when I tried to open the files with Notepad.

I also noticed that there is an "OTele" subfolder in the same folder. It contains many small files with names like {C3372D96-8BB2-44A9-A9C3-1E421A86A296} - nnnn - OTele.dat. 

Also in my case, logging was turned off in Outlook. I tried turning it on to see what would happen:

  1. The resulting .etl file was very large - over 50Mb in just a few seconds
  2. The file was deleted once I turned logging back off and exited Outlook

The .etl files that are produced with logging turned off are much smaller and get me that "File not found" error when I attempt to open them. This leads me to believe that I have been infected with some sort of virus or other malware. I have reason to believe this is likely.

Free Windows Admin Tool Kit Click here and download it now
April 16th, 2015 10:57pm

Hi,

Thanks for your feedback.

We are able to reproduce the issue on our end. The investigation is still ongoing, we will keep you updated if there will be news.

Thanks for your understanding.

Regards,

Ethan Hua

Forum Support

April 17th, 2015 5:45am

That's brilliant to hear. I await your update eagerly.
Free Windows Admin Tool Kit Click here and download it now
April 17th, 2015 8:42am

That's great news.

Can you confirm that this is not a virus or other malware? I'm not likely to bring my machine into the company network until the "virus" is cleaned up.

Meaning if it's not a virus, I'd better stop "cleaning up".

April 17th, 2015 9:46am

The units that are experiencing it for us, have reported zero virus/malware from several scanners. Added to the fact that the person above has been able to reproduce it makes me think it is not a virus/malware 

Now obviously I cannot 100% say this is the case for your situation John but hopefully it is an issue with the software itself.

Free Windows Admin Tool Kit Click here and download it now
April 20th, 2015 4:25am

Thanks, Dave. I was hoping to hear from Microsoft on this, and so are my employers; I see no viruses after scanning my machine, and they'd rather see none on their internal network.

April 20th, 2015 7:39am

FYI, I can't really use Outlook until this is resolved. It uses up to 5MB/sec of disk I/O to these .etl files. And has begun to create 50MB files.

BTW, when I attempt to open one of the 50MB .etl files, I get an error from Windows Performance Analyzer saying that 109993 events and 5 buffers have been lost.

Also, do you need one of these files to help you diagnose the problem?

I miss Outlook.

Free Windows Admin Tool Kit Click here and download it now
April 20th, 2015 6:43pm

It seems since the latest round of updates, these files do not seem to be generating any further at least for ourselves. I am unsure if this issue has been resolved fully but we are going to monitor the issue for the moment.

April 24th, 2015 9:17am

Hi, David,

Can you say which updates you're referring to? The latest updates on my machine are from 4/16/2015.


Free Windows Admin Tool Kit Click here and download it now
April 24th, 2015 11:10am

Hi there,

Sorry it takes me so long to get back to you on this. Actually I have escalated this one and have been waiting for a response.

We still have no idea on what's this log file, why it got generated. We have tried to open these .etl file with Network Monitor, found lots of NETEvent traces loged in it. If possible, please share one of the 50 MB file, we will have a further look at it.

Dave, How is it going? Any new file been monitored?

Regards,

Ethan Hua

Forum Support

April 26th, 2015 1:57am

See OTeleData.zip in Dropbox.
Free Windows Admin Tool Kit Click here and download it now
April 26th, 2015 5:38am

Thank you John. We will let you know if we have any update on this.

Regards,

Ethan Hua

Forum Support

April 26th, 2015 5:44am

Good Afternoon, 

I have been monitoring the situation over the past few days, it seems the issue is still there and we do have .etl files being created but the amount created has dropped sharply. Most users now only seem to have one or two 50MB files and the rest are 0.1. Whereas before it would be closer to the image above. 

I did check the list of updates installed, and none made no mention of these files however the update linked below has been installed but I am unsure of what it does exactly.

https://support.microsoft.com/en-gb/kb/2825678


  • Edited by Dave-Hall 21 hours 13 minutes ago
Free Windows Admin Tool Kit Click here and download it now
April 27th, 2015 4:28am

Good Afternoon, 

I have been monitoring the situation over the past few days, it seems the issue is still there and we do have .etl files being created but the amount created has dropped sharply. Most users now only seem to have one or two 50MB files and the rest are 0.1. Whereas before it would be closer to the image above. 

I did check the list of updates installed, and none made no mention of these files however the update linked below has been installed but I am unsure of what it does exactly.

https://support.microsoft.com/en-gb/kb/2825678


  • Edited by Dave-Hall Monday, April 27, 2015 10:13 AM
April 27th, 2015 8:26am

Good Afternoon, 

I have been monitoring the situation over the past few days, it seems the issue is still there and we do have .etl files being created but the amount created has dropped sharply. Most users now only seem to have one or two 50MB files and the rest are 0.1. Whereas before it would be closer to the image above. 

I did check the list of updates installed, and none made no mention of these files however the update linked below has been installed but I am unsure of what it does exactly.

https://support.microsoft.com/en-gb/kb/2825678


  • Edited by Dave-Hall Monday, April 27, 2015 10:13 AM
Free Windows Admin Tool Kit Click here and download it now
April 27th, 2015 8:26am

Good Afternoon, 

I have been monitoring the situation over the past few days, it seems the issue is still there and we do have .etl files being created but the amount created has dropped sharply. Most users now only seem to have one or two 50MB files and the rest are 0.1. Whereas before it would be closer to the image above. 

I did check the list of updates installed, and none made no mention of these files however the update linked below has been installed but I am unsure of what it does exactly.

https://support.microsoft.com/en-gb/kb/2825678


  • Edited by Dave-Hall Monday, April 27, 2015 10:13 AM
April 27th, 2015 8:26am

Good Afternoon, 

I have been monitoring the situation over the past few days, it seems the issue is still there and we do have .etl files being created but the amount created has dropped sharply. Most users now only seem to have one or two 50MB files and the rest are 0.1. Whereas before it would be closer to the image above. 

I did check the list of updates installed, and none made no mention of these files however the update linked below has been installed but I am unsure of what it does exactly.

https://support.microsoft.com/en-gb/kb/2825678


  • Edited by Dave-Hall Monday, April 27, 2015 10:13 AM
Free Windows Admin Tool Kit Click here and download it now
April 27th, 2015 8:26am

Hi,

KB2825678 only contains file "Oscfb-x-none.msp" which only affect the "Facebookprovider.dll" file (you can find the info under the "File Information" section).

We have checked the file shared by John, about 544,000 traces for NetEvent were generated in 8 seconds, that might be root cause of the performace issue you've experienced.

We have done a lot of research on this and the work is still ongoing, however, as of now, we still don't know much about these file.

By the way, have you installed All the available updates?

Regards,

Ethan Hua

Forum Support

April 29th, 2015 6:21am

Hi there,

We are suspecting it might be related to the Telemetry, we suggest to add the DisableTelemetry register key to disable the Telemetry feature, and verify result:

HKEY_CURRENT_USER\Software\Microsoft\Office\Common\ClientTelemetry
Value name: DisableTelemetry
Value Data:1

Let me know if you have any findings.

Regards,

Ethan Hua

Forum Support

Free Windows Admin Tool Kit Click here and download it now
April 30th, 2015 4:11am

Thanks. This workaround worked. I am not getting any new .etl files generated from Outlook.


May 1st, 2015 2:18pm

Hi,

I'm glad it works.

Dave,

Could you please have a try and see if it also works for you? Please let us know if you would like further assistance.

Regards,

Ethan Hua

Forum Support

Free Windows Admin Tool Kit Click here and download it now
May 3rd, 2015 10:30pm

I've been following this thread because I have the exact same issue on my machine. I've tried this workaround , but, unfortunately, it did not work.

I still have the outlook.exe process eating away at the memory and occupying one of the CPUs.

May 4th, 2015 11:47am

Yes, but do you have the .etl files being created at 50 MB and such. I would call the creation of these files the characteristic of this bug, not the use of CPU time and memory.

In fact, I did not notice high memory usage on my machine. I noticed the high disk I/O.

Free Windows Admin Tool Kit Click here and download it now
May 4th, 2015 4:46pm

Actually, I now notice high memory usage in Outlook.exe, and about 12% CPU, which is, strangely, about 1/8 of my eight cores. However, it is not using all the CPU of any one core.

Still, I'm hardly using Outlook at all, yet I saw it get up to 1.4 GB of commit, as per Resource Monitor. It is currently up to 791 MB Commit, 757 MB Private, 841 MB Working Set, 82 MB shareable.

May 4th, 2015 9:00pm

I started noticing the heavy disk use about a week ago. Upon investigating I noticed that Outlook.exe was taking up almost all of the memory available which cause the heavy disk use (paging out). After that I restarted Outlook and, after a short while, that behavior came back. The symptoms are:

1. around 25% CPU for the Outlook.exe process;

2. Incremental occupation of memory (Private working set) with no apparent limit (I have no time to test whether or not a limit will be reached);

3. The Outlook.exe process is writing to a .ETL file, but there is only one of these files present at any given time;

4. because of the lack of free memory the system begins paging which renders my machine virtually useless;

Have made several attempts to isolate/mitigate the problem (disabled the add-ins, repaired the installation). Nothing seems to work.

Free Windows Admin Tool Kit Click here and download it now
May 5th, 2015 4:26am

Hi,

In order to avoid confusion and keep track of troubleshooting steps, we usually troubleshoot one specific issue per thread in order to find a resolution efficiently.

Concerning the specific Outlook performance issue, I would suggest we start a new thread for it.

Thanks for your understanding.

Regards,

Ethan Hua

Forum Support

May 6th, 2015 5:10am

Was this ever resolved, or a new thread created somewhere? I am experiencing the same issue as above.

Excessive .etl files being generated, Outlook.exe using 12~13% CPU, incrementally leaking memory at about 2MB/sec, which takes the process up to about 1~1.1GB of commit, which then causes Outlook to freeze, crash, followed by an unsuccessful attempt to restart.

Adding Disabletelemetry registry key as mentioned above had no effect. Curious as to root cause/fix and/or status of any ongoing investigations above.

Free Windows Admin Tool Kit Click here and download it now
May 20th, 2015 6:59pm

Hi

I have exactly the same issue, can you help me to solve it please , I tried to make the DisableTelemetry  Registry key but it didn't stop making the 50Mb Otetedata files and this takes %100 of my CPU and memory.

I appreciate if you help me solve this issue.

May 21st, 2015 10:40pm

This Workaround worked for me.  Be sure that you are using the right datatypes when creating the key.  I did a DWORD Decimal.  Set it to 1 and restarted.   No more files being created.  



Free Windows Admin Tool Kit Click here and download it now
June 3rd, 2015 1:41pm

This Workaround worked for me.  Be sure that you are using the right datatypes when creating the key.  I did a DWORD Decimal.  Set it to 1 and restarted.   No more files being created.  



  • Proposed as answer by Anakyst 14 hours 48 minutes ago
June 3rd, 2015 5:39pm

This Workaround worked for me.  Be sure that you are using the right datatypes when creating the key.  I did a DWORD Decimal.  Set it to 1 and restarted.   No more files being created.  



  • Proposed as answer by Anakyst Monday, August 24, 2015 4:41 PM
Free Windows Admin Tool Kit Click here and download it now
June 3rd, 2015 5:39pm

Hi,

Been following this thread for having a similar problem. The trouble was created somewhere back a month ago, by a regular Windows Update.

What I found was that Office (2013) Click-to Run Service causes the trouble (I have Office 2010 on my computer, but OneNote 2013 came installed with my Windows 8.1).

If I manually stop and restart this service the problem goes. However, it returns after turning on the computer or restarting the system.

Deleting cache files from C:\Users\[username]\AppData\Local\Microsoft\Office\15.0\OfficeFileCache did help for a while, however today, four new updates came (KB2881553; KB2976978; KB2881553 and KB3050267) and this workaround doesn't seem to work any more (stopping and restarting Click-toRun Service still works, though).

Hope this helps in finding a solution.


June 4th, 2015 9:56am

Hi,

Been following this thread for having a similar problem. The trouble was created somewhere back a month ago, by a regular Windows Update.

What I found was that Office (2013) Click-to Run Service causes the trouble (I have Office 2010 on my computer, but OneNote 2013 came installed with my Windows 8.1).

If I manually stop and restart this service the problem goes. However, it returns after turning on the computer or restarting the system.

Deleting cache files from C:\Users\[username]\AppData\Local\Microsoft\Office\15.0\OfficeFileCache did help for a while, however today, four new updates came (KB2881553; KB2976978; KB2881553 and KB3050267) and this workaround doesn't seem to work any more (stopping and restarting Click-toRun Service still works, though).

Hope this helps in finding a solution.


  • Edited by Xchange2003 Thursday, June 04, 2015 1:54 PM
Free Windows Admin Tool Kit Click here and download it now
June 4th, 2015 1:53pm

Hi,

Been following this thread for having a similar problem. The trouble was created somewhere back a month ago, by a regular Windows Update.

What I found was that Office (2013) Click-to Run Service causes the trouble (I have Office 2010 on my computer, but OneNote 2013 came installed with my Windows 8.1).

If I manually stop and restart this service the problem goes. However, it returns after turning on the computer or restarting the system.

Deleting cache files from C:\Users\[username]\AppData\Local\Microsoft\Office\15.0\OfficeFileCache did help for a while, however today, four new updates came (KB2881553; KB2976978; KB2881553 and KB3050267) and this workaround doesn't seem to work any more (stopping and restarting Click-toRun Service still works, though).

Hope this helps in finding a solution.


  • Edited by Xchange2003 Thursday, June 04, 2015 1:54 PM
June 4th, 2015 1:53pm

Hi,

Been following this thread for having a similar problem. The trouble was created somewhere back a month ago, by a regular Windows Update.

What I found was that Office (2013) Click-to Run Service causes the trouble (I have Office 2010 on my computer, but OneNote 2013 came installed with my Windows 8.1).

If I manually stop and restart this service the problem goes. However, it returns after turning on the computer or restarting the system.

Deleting cache files from C:\Users\[username]\AppData\Local\Microsoft\Office\15.0\OfficeFileCache did help for a while, however today, four new updates came (KB2881553; KB2976978; KB2881553 and KB3050267) and this workaround doesn't seem to work any more (stopping and restarting Click-toRun Service still works, though).

Hope this helps in finding a solution.


  • Edited by Xchange2003 Thursday, June 04, 2015 1:54 PM
Free Windows Admin Tool Kit Click here and download it now
June 4th, 2015 1:53pm

We are still having this issue and it's having a noticeable IO impact on our Citrix servers.

I created the DWORD reg entries to ensure logging was disabled and telemetry was disabled, however when I start Outlook after making the changes it resets the 'HKEY_CURRENT_USER\Software\Microsoft\Office\Common\ClientTelemetry\DisableTelemetry' entry back to 0.

Outlook version is 15.0.4727.1000 MSO 15.0.4727.1001 32 bit

July 1st, 2015 5:48am

Have a try setting permission on the key, denying set value  right.

Thierry

Free Windows Admin Tool Kit Click here and download it now
July 2nd, 2015 8:26am

Please include me in this issue.  Outlook Logging is disabled.  DisableTelemetry REG_DWORD (1) did not fix.

Any update here or any other threads with possible fixes?

July 8th, 2015 4:04pm

I have the same problem but broken down the problem so that only files with 0 byte in size get created by changing those registry keys:

[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\ClientTelemetry]
"DisableTelemetry"=dword:00000001
"VerboseLogging"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common]
"QMEnable"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Feedback]
"Enabled"=dword:00000000

[HKCU\Software\Microsoft\Office\15.0\Outlook\Options\Calendar]
"EnableCalendarLogging"=dword:00000000

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Tracing]
"NoAutoStart"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Tracing\SCM\Regular]
"TracingDisabled"=dword:00000001

Don't ask me which key exactly is responsible for the change in file size. :D

Also: WHAT THE ?#!* IS MICROSOFT USING FOR THIS FORUM? The Forum software is ashaming for a company like Microsoft. Billions of Dollars but they are not able to get a forum running that works in Internet Explorer with hardend settings? come on ^^
And also the usability is so god damn sh!tty it's amazing...


  • Edited by Velocet 13 hours 1 minutes ago $VERSION to 15.0
Free Windows Admin Tool Kit Click here and download it now
July 9th, 2015 2:23pm

I have the same problem but broken down the problem so that only files with 0 byte in size get created by changing those registry keys:

[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\ClientTelemetry]
"DisableTelemetry"=dword:00000001
"VerboseLogging"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common]
"QMEnable"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Feedback]
"Enabled"=dword:00000000

[HKCU\Software\Microsoft\Office\15.0\Outlook\Options\Calendar]
"EnableCalendarLogging"=dword:00000000

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Tracing]
"NoAutoStart"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Tracing\SCM\Regular]
"TracingDisabled"=dword:00000001

Don't ask me which key exactly is responsible for the change in file size. :D

Also: WHAT THE ?#!* IS MICROSOFT USING FOR THIS FORUM? The Forum software is ashaming for a company like Microsoft. Billions of Dollars but they are not able to get a forum running that works in Internet Explorer with hardend settings? come on ^^
And also the usability is so god damn sh!tty it's amazing...


  • Edited by Velocet Thursday, July 09, 2015 6:30 PM $VERSION to 15.0
July 9th, 2015 6:22pm

I have the same problem but broken down the problem so that only files with 0 byte in size get created by changing those registry keys:

[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\ClientTelemetry]
"DisableTelemetry"=dword:00000001
"VerboseLogging"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common]
"QMEnable"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Feedback]
"Enabled"=dword:00000000

[HKCU\Software\Microsoft\Office\15.0\Outlook\Options\Calendar]
"EnableCalendarLogging"=dword:00000000

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Tracing]
"NoAutoStart"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Tracing\SCM\Regular]
"TracingDisabled"=dword:00000001

Don't ask me which key exactly is responsible for the change in file size. :D

Also: WHAT THE ?#!* IS MICROSOFT USING FOR THIS FORUM? The Forum software is ashaming for a company like Microsoft. Billions of Dollars but they are not able to get a forum running that works in Internet Explorer with hardend settings? come on ^^
And also the usability is so god damn sh!tty it's amazing...


  • Edited by Velocet Thursday, July 09, 2015 6:30 PM $VERSION to 15.0
Free Windows Admin Tool Kit Click here and download it now
July 9th, 2015 6:22pm

I have the same problem but broken down the problem so that only files with 0 byte in size get created by changing those registry keys:

[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\ClientTelemetry]
"DisableTelemetry"=dword:00000001
"VerboseLogging"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common]
"QMEnable"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Feedback]
"Enabled"=dword:00000000

[HKCU\Software\Microsoft\Office\15.0\Outlook\Options\Calendar]
"EnableCalendarLogging"=dword:00000000

[HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Tracing]
"NoAutoStart"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Tracing\SCM\Regular]
"TracingDisabled"=dword:00000001

Don't ask me which key exactly is responsible for the change in file size. :D

Also: WHAT THE ?#!* IS MICROSOFT USING FOR THIS FORUM? The Forum software is ashaming for a company like Microsoft. Billions of Dollars but they are not able to get a forum running that works in Internet Explorer with hardend settings? come on ^^
And also the usability is so god damn sh!tty it's amazing...


  • Edited by Velocet Thursday, July 09, 2015 6:30 PM $VERSION to 15.0
July 9th, 2015 6:22pm

This registry hack did not work for me and outlook - with logging disabled, continues to write OTeleData at around 15,000-300,000 bytes per sec.

I need to stop this!

Free Windows Admin Tool Kit Click here and download it now
July 28th, 2015 12:01am

Question: our Office365 ProPlus products are all 64-bit so I used a 64-bit reg dword... was this correct?
OTeleData
July 28th, 2015 1:15am

Question: our Office365 ProPlus products are all 64-bit so I used a 64-bit reg dword... was this correct?
OTeleData
Free Windows Admin Tool Kit Click here and download it now
July 28th, 2015 5:13am

Question: our Office365 ProPlus products are all 64-bit so I used a 64-bit reg dword... was this correct?
OTeleData
July 28th, 2015 5:13am

We have the same issue here. All the Office apps are generating the .etl files there (Excel, winWord, Outlook, etc).

Setting DisableTelemetry to 1 has no effect - it is immediately reset to 0 by some process.

Free Windows Admin Tool Kit Click here and download it now
August 4th, 2015 2:01am

This Workaround worked for me.  Be sure that you are using the right datatypes when creating the key.  I did a DWORD Decimal.  Set it to 1 and restarted.   No more files being created.  



This..... We appreciate lucidity and precision. Thank you.

In addition I am unable to quote your entire reply [specifically the screenshot] because MS needs to verify my account?!?! What a further amount of totally unnecessary time wasting.

I wish the current crop of millenial programmers had more grey hair! Robust updates are becoming further between.

August 24th, 2015 12:49pm

Hello!

Many of our customers use Office 2013 on terminal servers and local PCs - all with this very annoying .etl logging problem described above.

We see a massive impact on the disk performance in Windows Resource Monitor  - especially on terminal servers with multiple Outlook instances open.

I tried to fix this with the registry keys described above - without success.

As you can imagine - reinstallation of every Office 2013 instance is not an option for us.

Is there any Hotfix available to fix this?
Office is a core product from microsoft - so I can't understand how something important like this isn't solved yet.

I hope for a answer very soon.

Thanks.

Free Windows Admin Tool Kit Click here and download it now
September 7th, 2015 8:12am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics