Option to remove calendar appointments from user mailbox that are declined by room resource

We have had some users complain recently about appointments that have remained in their outlook calendar, after they have been declined by the room resource, most likely due to another conflicting calendar appointment.

I can see the logic behind this behaviour - since the meeting organizer would, in most instances, still want the meeting to go ahead, they would then only need to change the room resource without having to resend new meeting requests to everyone all over again.  Instead, only an update to the appointment would be sent out.

On the other hand, if the organizer happens to overlook or miss a declined meeting request from the room resource mailbox, the appointment stays in the users calendar appointment and is none-the-wiser.  This is where our issues have stemmed from recently.

Does Outlook/Exchange have an option to automatically remove or cancel appointments that are declined by the room resource?

If not, would this be considered in future updates as a feature request?

We are running Exchange 2010 SP3 RU 1.

August 12th, 2013 10:28pm

Hi,

Try creating a new resource mailbox and see whether the issue happen. If not, comparing the properties and find the difference.

Thanks,

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August 15th, 2013 9:38pm


Hi,

we are facing the same situation as mentioned above.

If the meeting room declines the meeting (due to conflict) and the organizer does not update the meeting manually, other attendees still have this meeting in their calendars.

Is there a way to automatically decline the meeting in all attendees calendars when the meeting room declines the meeting?

Thanks.

May 9th, 2015 6:16am

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