OneNote isn't syncing over network, maybe domain related issue?

My issue is i'm trying to sync notebooks over a network with other work colleagues, now it's been working all fine up until my OneNote isn't logging in as my domain account anymore, and it just logs in as my Outlook account.

How do you put my domain account back into my OneNote application?

I've tried to delete existing entries from the Windows credential manager no luck, tried to reinstall Office 2013 no luck and tried to look all over the Microsoft forums for this but haven't had any luck.

The network location to where the notebooks are stored are on a separate server but I have the network location mapped correctly through a UNC path and made sure my onenote has got the correct UNC path mapped as well, but still no luck, so I'm 90% sure it's down to not having my domain account logged in on my OneNote, but don't know how to reinstate it.

I think I do remember a prompt for the domain account login a while back, but can't seem to get that login credentials box back up and can't find anything on the web about it.

Under Accounts > Switch accounts I used to have a domain account logged in, now I only have my Outlook account as seen in the link below, and if you try the add account it only asks for an Outlook account and my domain account doesn't work.


  • Edited by Jamie Kiing Tuesday, March 24, 2015 9:10 AM Adding image
March 24th, 2015 9:08am

Just wanted to say hi and check if there is anything that I can do for you on this problem. If so, please do not hesitate to let me know and I will be happy to help.

Best Regards,

Steve Fan

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March 29th, 2015 9:56pm

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