Dear Microsoft,

it is said that "Errare humanum est, perseverare autem diabolicum". Regarding myself, I -doh!- persisted in the habit of allowing Microsoft Update to install the recent CU. Regarding Microsoft, again, again, after problems in July (http://community.office365.com/en-us/f/156/p/254376/790491.aspx#790491), September (https://social.technet.microsoft.com/Forums/office/en-US/0cfb6496-a537-41cc-a297-6eda532ef2dd/skydrive-for-business-and-office-upload-center-broken-after-september-2014-office-update-yesterday?forum=officesetupdeploy), now problems after the last cumulative update! 

After updates, at every reboot or startup, after one or two minutes, Office Upload Center says that Office Upload Center found a problem while accessing the document cache, says that cache must be repaired. After repairing, all seems ok, OneDrive seems to work but if I add a new file, the file remains in "stale state", ie, it keeps updating and the file is no more accessible, as shown in images placed underneath.

Already tried to solve the problem as suggested in other posts as in http://community.office365.com/en-us/f/148/t/178459.aspx.

Starting to be VERY annoyed: I'll open also a O365 support ticket.

Diegus

Hi.

This are the first result of my analysis about this new annoying problem:

Testing systems:

-          (1) Windows 7 64 bit Ultimate edition en-US language version 6.1.7601 Service Pack 1 Build 7601

-          (2) Windows 7 64 bit Enterprise edition it-IT language version 6.1.7601 Service Pack 1 Build 7601 on Vmware workstation guest machine with 2 snapshots, one clean and the other where I already used OneDrive in the last days, before October CU.

-          (3) Windows 7 64 bit Professional edition it.IT (still to be tested)

Microsoft Office versions retrieved from Word on the first two computers:

-          Microsoft Word 2013 (15.0.4659.1000) MSO (15.0.4659.1001) 64 bit part of Microsoft Office Professional Plus 2013 en-US on first pc

-          Microsoft Word 2013 (15.0.4659.1000) MSO (15.0.4659.1001) 64 bit part of Microsoft Office Professional Plus 2013 it-IT on virtual machine

All was ok before the updates of the 14 october. Now, after updates, this is the situation:

On pc 1, as I have already written, MOUC informs me at every reboot that cache needs to be repaired, repair, then OneDrive starts correctly but remains in stale state, no progress in download, upload, refresh, etc. After deleting the cache directories, this message (as in picture) appears: Onedrive for business needs to close because of a hardware or a configuration problem. Error Description: Unspecified error HRESULT: 0x80004005 AssertTag: 0x001be060.

This situation is reproducible in fact, on machine 2 with the snapshot where office was already installed and used, the situation is exactly the same.

On machine 2 starting from the clean vm snapshot, then installing Office 2013 Pro Plus and then updating before having ever used OneDrive, everything is ok, given the fact I use OneDrive only after the whole update process.

Given those clues, maybe the problem arise when OneDrive has been already  used before the Update process. Maybe the update process corrupts some of the files, maybe otherwise the updates has some logic that conflicts with the old one.

With much probability, although yet not tested, it could fix the issue the complete removal of OneDrive data, complete uninstallation of Office 2013, and then reinstall, complete update before use again OneDrive for business. I will try this way to see whether it succeeds, but

ANYWAY IT IS NOT ACCEPTABLE TO FORCE USERS (I have a 30+ clients forest in my domain!!!) TO COMPLETELY UNINSTALL OFFICE IN ORDER TO USE ONEDRIVE FOR BUSINESS, AN IMPORTANT BIT OF SHAREPOINT ONLINE, PART OF OFFICE 365!!! (What about SLAs???)

Diegus

I have a similar situation.  Haven't experienced it for about 6 months or so.  Installed Windows updates yesterday.  Now nothing will upload from my Surface Pro to OneDrive.  Opening the Upload Center and clicking on Settings does nothing (like the link is broken, nothing happens).  I can get to Settings from the system tray, and if I Delete Cached Files, I immediately get an error message that the Upload Center has stopped working.

I use OneNote for work every day, and this is keeping me from doing my job.

Have you figured out a fix?

Thanks,
Matt