Oh no, Mounting the database will result in data loss. Do not take this action unless you cannot locate the missing log files.
What a day. I ran eseutil /mh
and got this
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
C:\Documents and Settings\administrator.TOM>eseutil /mh "O:\data\exchange data"
Extensible Storage Engine Utilities for Microsoft(R) Exchange Server
Version 08.02
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating FILE DUMP mode...
Error: Access to source database 'O:\data\exchange data' failed with Jet error -
1032.
Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access fi
le, the file is locked or in use) after 20.47 seconds.
C:\Documents and Settings\administrator.TOM>eseutil /mh "O:\data\exchange data\M
ailbox Database.edb"
Extensible Storage Engine Utilities for Microsoft(R) Exchange Server
Version 08.02
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating FILE DUMP mode...
Database: O:\data\exchange data\Mailbox Database.edb
File Type: Database
Format ulMagic: 0x89abcdef
Engine ulMagic: 0x89abcdef
Format ulVersion: 0x620,12
Engine ulVersion: 0x620,12
Created ulVersion: 0x620,12
DB Signature: Create time:12/17/2011 14:41:44 Rand:77823842 Computer:
cbDbPage: 8192
dbtime: 164178830 (0x9c92b8e)
State: Dirty Shutdown
Log Required: 47587-47587 (0xb9e3-0xb9e3)
Log Committed: 0-47588 (0x0-0xb9e4)
Streaming File: No
Shadowed: Yes
Last Objid: 56472
Scrub Dbtime: 0 (0x0)
Scrub Date: 00/00/1900 00:00:00
Repair Count: 4
Repair Date: 12/17/2011 14:35:52
Old Repair Count: 4
Last Consistent: (0xB8F4,191,56) 06/18/2012 12:57:00
Last Attach: (0xB8F6,9,86) 06/18/2012 13:45:06
Last Detach: (0x0,0,0) 00/00/1900 00:00:00
Dbid: 1
Log Signature: Create time:12/17/2011 17:22:09 Rand:87431948 Computer:
OS Version: (5.2.3790 SP 2 NLS 1.1)
Previous Full Backup:
Log Gen: 39568-39568 (0x9a90-0x9a90) - OSSnapshot
Mark: (0x9A91,11C,9C)
Mark: 05/17/2012 23:00:30
Previous Incremental Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Copy Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Differential Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Shadow copy backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
cpgUpgrade55Format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0
ECC Fix Success Count: none
Old ECC Fix Success Count: none
ECC Fix Error Count: none
Old ECC Fix Error Count: none
Bad Checksum Error Count: none
Old bad Checksum Error Count: none
Operation completed successfully in 0.47 seconds.
I think that means I'm missing one log *b9e3 which I found now what do I do?
June 19th, 2012 2:45pm
Should I run cmd eseutil /p
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June 19th, 2012 3:02pm
If you found the file put it in place and attempt to mount the DB and then report what happensRunning /p will repair the DB but will also cause some data loss so i would not do that just yet and before you do anything like that you need a flat file copy of the database itself.How did this problem start?Troy Werelius
www.Lucid8.com
Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope
June 19th, 2012 3:08pm
[quote]If you found the file put it in place and attempt to mount the DB and then report what happens[/quote]
I found the file in the folder where is should be, should I still just try and mount the DB?
I'm making a copy of the log folder it looks like it could take some time. I'm not sure how it happened, I have been having issues with a DC that has multihomed nics and I was working on that this morning. I that might cause dns issues but the exchange server
is in a different building. Also the exchange sever is not pointing to that sever as dns.
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June 19th, 2012 3:17pm
1. if the file is in its original place then that is not the issue.
2. When you copy the logs ensure you copy the Database as well
3. What error are you getting when you attempt to mount the DB
4. If you made changes to the DC and DNS then that could be the issue you are facing so i would look closely at your event logs to see what is happening with the exchange server, i.e.
A: ensure that your Exchange server has contact with the DC and can resolve via DNS
B: Are all the services that are set to automatic running? if not try to start them and chase down and correct any errors that occur
C: if all the services are running then try to mount the DB and note the error on screen as well as in the event logs which should tell us more of whats going on
I am going to lunch but will return and check up on youTroy Werelius
www.Lucid8.com
Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope
June 19th, 2012 3:37pm
I just read that I should Choose No, and then delete the checkpoint file E00.chk and try to mount the database again.
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June 19th, 2012 3:51pm
I have this error in the application log
MSExchangeIS (12828) First Storage Group: The log file O:\data\exchange data\E00.log is damaged, invalid, or inaccessible (error -501) and cannot be used. If the log file cannot be found, the database(s) can still be recovered manually, but will result in losing
committed data.
Details:
Log directory: O:\data\exchange data\
June 19th, 2012 5:16pm
is the E00 actually present?Troy Werelius
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June 19th, 2012 5:18pm
Yes that might be from when I tried to run C:\Program Files\Microsoft\Exchange Server\Bin>eseutil /ml "O:\data\exchange data\copied-logs\E00" as a repair.
June 19th, 2012 5:20pm
What happened when you removed the check point file?Troy Werelius
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June 19th, 2012 5:21pm
Should I try that?
June 19th, 2012 5:22pm
I moved the .check point file and clicked on mount database but nothing happened. So I did it again and it flashed 2 processes in progress and now it appears to be doing nothing again. But I think if I do it again it will flash 3 processes in
progress. Maybe it takes a while.
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June 19th, 2012 5:43pm
Yes be patient if you told it to mount it could be rolling the logs and it will depend on how many logs you have.
How many logs do you have?Troy Werelius
www.Lucid8.com
Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope
June 19th, 2012 5:46pm
2275 It goes up to b999.
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June 19th, 2012 5:53pm
ok so is it still sitting there? Anything in the event logs?Troy Werelius
www.Lucid8.com
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June 19th, 2012 6:01pm
Are there others like that i.e. showing different log files?
Troy Werelius
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June 19th, 2012 6:07pm
yes we are up to
MSExchangeIS (12828) First Storage Group: The database engine has begun replaying logfile O:\data\exchange data\E000000B8B1.log.
But there is also this
Exchange ActiveSync has encountered repeated failures when it tries to access data on Mailbox server [town-hbwj29zoqc.TOM]. Exchange ActiveSync will temporarily stop making Exchange ActiveSync requests to the Mailbox server. The process will be postponed for
[60] seconds. This may be caused if the Mailbox server is overloaded. If this event is frequently logged, review the Application log for other events that could indicate the root cause of performance problems on the Mailbox server specified in the event description.
June 19th, 2012 6:12pm
ActiveSync is nothing to worry about at the moment since that activity is irrelevant unless the database is up. just let the logs play and hopefully when done the DB will be mountedTroy Werelius
www.Lucid8.com
Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope
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June 19th, 2012 6:14pm
Darn,
"At least one committed transaction log file is missing. Mounting the database will result in data loss. Do not take this action unless you cannot locate the missing log files. Are you sure you want to continue? Yes/No "
But I can see the file
Log Required: 47587-47587 (0xb9e3-0xb9e3) is that E000000B9E3.log
June 19th, 2012 6:27pm
Could be that the log is corrupt or incomplete. What size is that log file compared to others?Troy Werelius
www.Lucid8.com
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June 19th, 2012 6:37pm
Same size
June 19th, 2012 6:39pm
is that the final log file or are their others after it?Troy Werelius
www.Lucid8.com
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June 19th, 2012 6:40pm
Their are others
Initiating FILE DUMP mode...
Database: O:\data\exchange data\Mailbox Database.edb
File Type: Database
Format ulMagic: 0x89abcdef
Engine ulMagic: 0x89abcdef
Format ulVersion: 0x620,12
Engine ulVersion: 0x620,12
Created ulVersion: 0x620,12
DB Signature: Create time:12/17/2011 14:41:44 Rand:77823842 Computer:
cbDbPage: 8192
dbtime: 164178830 (0x9c92b8e)
State: Dirty Shutdown
Log Required: 47587-47587 (0xb9e3-0xb9e3)
Log Committed: 0-47588 (0x0-0xb9e4)
June 19th, 2012 6:44pm
Well at this point it would appear that there is a problem with that log file so I would think the only choice you would have it to allow it to skip the logs and potentially lose some data.
1. What is the date of the file in question?
2. How many log files are there from that date/time forward in the directory?Troy Werelius
www.Lucid8.com
Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope
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June 19th, 2012 6:47pm
Oh if I sort by date/time its the last one. The date is today @ 10:48am thats about the time we went down.
June 19th, 2012 6:51pm
Then your loss will be minimalTroy Werelius
www.Lucid8.com
Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope
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June 19th, 2012 6:53pm
Is it best to hit yes mount or use eseutil /p ? Is there a big difference is one better?
June 19th, 2012 6:56pm
Guess I will have to use eseutil /p
--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'Mailbox Database'.
Mailbox Database
Failed
Error:
Exchange is unable to mount the database that you specified. Specified database: TOWN-HBWJ29ZOQC\First Storage Group\Mailbox Database; Error code: MapiExceptionJetErrorRequiredLogFilesMissing: Unable to mount database. (hr=0x80004005, ec=-586)
.
--------------------------------------------------------
OK
--------------------------------------------------------
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June 19th, 2012 7:07pm
Tell it Yes to mount that will just force a log skip and will be faster and better IMO then a /PTroy Werelius
www.Lucid8.com
Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope
June 19th, 2012 7:08pm
Hi
According to your error, you have to run eseutil /p now.
Can you find broken log from your full backup? It is just place to find your log.
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in forum
If you have any feedback on our support, please contact
tngfb@microsoft.comTerence Yu
TechNet Community Support
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June 19th, 2012 10:20pm
eseutil /p took 10 hours. I hope that eseutil /d takes less time. I should have use the log from back up I guess. doh
June 20th, 2012 6:01am
That finished I ran
C:\Documents and Settings\administrator.TOM>eseutil /mh "O:\data\exchange data\M
ailbox Database.edb"
Initiating FILE DUMP mode...
Database: O:\data\exchange data\Mailbox Database.edb
File Type: Database
Format ulMagic: 0x89abcdef
Engine ulMagic: 0x89abcdef
Format ulVersion: 0x620,12
Engine ulVersion: 0x620,12
Created ulVersion: 0x620,12
DB Signature: Create time:06/20/2012 05:54:35 Rand:1169441721 Computer:
cbDbPage: 8192
dbtime: 8675407 (0x84604f)
State: Clean Shutdown
Log Required: 0-0 (0x0-0x0)
Log Committed: 0-0 (0x0-0x0)
Streaming File: No
Shadowed: Yes
Last Objid: 20749
Scrub Dbtime: 0 (0x0)
Scrub Date: 00/00/1900 00:00:00
Repair Count: 6
Repair Date: 06/20/2012 00:23:30
Old Repair Count: 6
Last Consistent: (0x0,0,0) 06/20/2012 07:55:30
Last Attach: (0x0,0,0) 06/20/2012 05:54:35
Last Detach: (0x0,0,0) 06/20/2012 07:55:30
Dbid: 2
Log Signature: Create time:00/00/1900 00:00:00 Rand:0 Computer:
OS Version: (5.2.3790 SP 2 NLS 1.1)
Previous Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Incremental Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Copy Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Differential Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Shadow copy backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
cpgUpgrade55Format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0
ECC Fix Success Count: none
Old ECC Fix Success Count: none
ECC Fix Error Count: none
Old ECC Fix Error Count: none
Bad Checksum Error Count: none
Old bad Checksum Error Count: none
Operation completed successfully in 0.406 seconds.
That looked good so I tried to mount and received.
--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
Failed to mount database 'Mailbox Database'.
Mailbox Database
Failed
Error:
Exchange is unable to mount the database that you specified. Specified database: TOWN-HBWJ29ZOQC\First Storage Group\Mailbox Database; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-501)
.
--------------------------------------------------------
OK
--------------------------------------------------------
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June 20th, 2012 8:38am
Excellent to hearTroy Werelius
www.Lucid8.com
Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope
June 20th, 2012 2:36pm
BTW for anyone reading this with the same issue. I moved the log files out of the folder where the database edb file is to a new folder I called backupfiles . Only after I successfully mounted to database did I actually delete the
moved files in the backupfiles folder. Just in case I still needed the files for some reason which I did not.
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June 21st, 2012 6:41am