We recently transitioned to Exchange 2010. Users running Outlook 2010 are running fine, but users running Outlook 2007 are getting the following error in their sync issues: Microsoft Exchange offline address book Not downloading offline address book files. A server (URL) could not be located. 0x8004010F We're new to Exchnage 2010 so not really sure where to start on diagnosis of this problem. This is a transtion from Exchange 2003 so I have already moved the address lists and public folders from LDAP filters to OPATH. Everywhere that I have read so far points to a certificate error, but I'm not familiar enough with certs to proceed further. We have the exchange self issued cert providing services for SMTP, and we have a third party SSL cert from GoDaddy providing IMAP, POP, IIS, and SMTP. This server is the only 2008 server in our domain (currently at 03 functional level domain), and is not a domain controller. Exhcange 2010 is running all on one box (mailbox, CAS, Hub). The old Exchange 2003 server is still on the network and has not been uninstalled yet, however, all mailboxes are migrated to 2010 box and the NIC on the 03 box is disabled.

Actually all users are internal to network...they're all either on our local network or connected via a routed VPN connection. I saw about the Exchange Autodiscover, but since all of our users are internal I didn't think this applied? All of my users are receiving this error, so i just picked one user to run this command against to show you results. Below is the output of the command you requested: OfflineAddressBook: (blank)

when running this command i get the error "Coudn't find offline address book 'Default Offline Address Book'. Please make sure you have typed it correctly." FullyQualifiedErrorID: 999E7246

RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1019Type : InformationMessage : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://ma il.caseusa.com/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1006Type : InformationMessage : Contacted the Autodiscover service at https://mail.caseusa.com/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1016Type : InformationMessage : [EXCH] The AS is configured for this user in the AutoDiscover response received from https://mail.caseusa. com/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1015Type : InformationMessage : [EXCH] The OAB is configured for this user in the AutoDiscover response received from https://mail.caseusa .com/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1014Type : InformationMessage : [EXCH] The UM is configured for this user in the AutoDiscover response received from https://mail.caseusa. com/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1016Type : InformationMessage : [EXPR] The AS is configured for this user in the AutoDiscover response received from https://mail.caseusa. com/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1015Type : InformationMessage : [EXPR] The OAB is configured for this user in the AutoDiscover response received from https://mail.caseusa .com/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1014Type : InformationMessage : [EXPR] The UM is configured for this user in the AutoDiscover response received from https://mail.caseusa. com/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1022Type : SuccessMessage : Autodiscover was tested successfully. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1106Type : InformationMessage : Contacted the Autodiscover service at https://Newman.caseusa.com:443/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1116Type : InformationMessage : [EXCH] The AS is configured for this user in the AutoDiscover response received from https://Newman.caseus a.com:443/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1115Type : InformationMessage : [EXCH] The OAB is configured for this user in the AutoDiscover response received from https://Newman.caseu sa.com:443/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1114Type : InformationMessage : [EXCH] The UM is configured for this user in the AutoDiscover response received from https://Newman.caseus a.com:443/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1116Type : InformationMessage : [EXPR] The AS is configured for this user in the AutoDiscover response received from https://Newman.caseus a.com:443/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1115Type : InformationMessage : [EXPR] The OAB is configured for this user in the AutoDiscover response received from https://Newman.caseu sa.com:443/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1114Type : InformationMessage : [EXPR] The UM is configured for this user in the AutoDiscover response received from https://Newman.caseus a.com:443/autodiscover/autodiscover.xml. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1122Type : SuccessMessage : Autodiscover was tested successfully. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1024Type : SuccessMessage : [EXCH] Successfully contacted the AS service at https://mail.caseusa.com/ews/exchange.asmx. The elapsed ti me was 109 milliseconds. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1026Type : SuccessMessage : [EXCH] Successfully contacted the UM service at https://mail.caseusa.com/ews/exchange.asmx. The elapsed ti me was 31 milliseconds. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1124Type : SuccessMessage : [Server] Successfully contacted the AS service at https://newman.caseusa.com/ews/exchange.asmx. The elapse d time was 93 milliseconds. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1126Type : SuccessMessage : [Server] Successfully contacted the UM service at https://newman.caseusa.com/ews/exchange.asmx. The elapse d time was 15 milliseconds. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1028Type : SuccessMessage : [EXPR] Successfully contacted the RPC/HTTP service at https://mail.caseusa.com/rpc. The elapsed time was 0 milliseconds. RunspaceId : faaee21d-4de7-4ce8-bc75-21c35c0bb7f6Id : 1128Type : SuccessMessage : [EXPR] Successfully contacted the RPC/HTTP service at https://newman.caseusa.com/rpc. The elapsed time was 0 milliseconds.

Sure! Below is the output: Name Versions AddressLists ---- -------- ------------ Offline Address List {Version2, Version3, Version4} {\Default Global Address List} Thank you, Joe Slitzker

ok, i was just about to post that I had set his address list to "Offline Address List". The folder with the GUID does exist under client access/OAB. Checking the oab.xml I show the following: <?xml version="1.0" encoding="UTF-8"?> <OAB> <OAL id='8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2' dn='/' name='\Global Address List'> <Full seq='245' ver='32' size='21448' uncompressedsize='122597' SHA='675e5598ea4d21006c5c2172bd2c8aa0d84b9589'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-data-245.lzx </Full> <Template seq='245' ver='7' size='6008' uncompressedsize='25877' SHA='9b65a64dc01d2392a4b4e01e78b7faa8fa1ca2cc' langid='0401' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0401-245.lzx </Template> <Template seq='245' ver='7' size='5968' uncompressedsize='25947' SHA='d89968d96b89cbeccc889078acd5b3d7649e7b36' langid='0402' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0402-245.lzx </Template> <Template seq='245' ver='7' size='5954' uncompressedsize='26561' SHA='9919f6de10ee32378b19a0eec6a76b618e68b02c' langid='0403' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0403-245.lzx </Template> <Template seq='245' ver='7' size='5552' uncompressedsize='24631' SHA='d9cb76a2e428abf83d1e8335f631fc492ab55199' langid='0404' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0404-245.lzx </Template> <Template seq='245' ver='7' size='6092' uncompressedsize='26039' SHA='cc8c37c90dd2c3958f5a564f918496f4c3a36090' langid='0405' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0405-245.lzx </Template> <Template seq='245' ver='7' size='5862' uncompressedsize='25791' SHA='da0960ceb0f16d62e9dce78dd51586a38e39ada5' langid='0406' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0406-245.lzx </Template> <Template seq='245' ver='7' size='5818' uncompressedsize='25652' SHA='d6112e8b9449e85c91695b062122b58fa4f3ae38' langid='0407' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0407-245.lzx </Template> <Template seq='245' ver='7' size='6094' uncompressedsize='26377' SHA='c25a24a927eab5f48abb259183ad985be39b7b31' langid='0408' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0408-245.lzx </Template> <Template seq='245' ver='7' size='5830' uncompressedsize='25743' SHA='cc237ca1cec6314ca569ea83ace9c3a93b9e3a25' langid='0409' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0409-245.lzx </Template> <Template seq='245' ver='7' size='6014' uncompressedsize='26243' SHA='c3f2f57a63436a52ebe90c019eea2998751a3dcb' langid='040b' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng040b-245.lzx </Template> <Template seq='245' ver='7' size='5974' uncompressedsize='26675' SHA='50e36329c0acf83505a74fbb70472ca826ef82c0' langid='040c' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng040c-245.lzx </Template> <Template seq='245' ver='7' size='5728' uncompressedsize='25173' SHA='ef0752f9116f5c74cc30e9c2344f35810f8d9d6e' langid='040d' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng040d-245.lzx </Template> <Template seq='245' ver='7' size='6032' uncompressedsize='25932' SHA='e40ca21721d9b921846256422469aae562de669a' langid='040e' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng040e-245.lzx </Template> <Template seq='245' ver='7' size='5790' uncompressedsize='25605' SHA='14febf0a6e1460428a0b4d28fb5ae76e567f9e55' langid='040f' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng040f-245.lzx </Template> <Template seq='245' ver='7' size='5802' uncompressedsize='25961' SHA='08dc1a653bbe7bbfb31ac76a04da30c3e663a620' langid='0410' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0410-245.lzx </Template> <Template seq='245' ver='7' size='5492' uncompressedsize='24671' SHA='3eee8bd4fafdebd1ac860da2ce59afb0c0dafedb' langid='0411' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0411-245.lzx </Template> <Template seq='245' ver='7' size='5476' uncompressedsize='24501' SHA='6618c10dc70cb6b0e85ebd75ba57c6994f334fc1' langid='0412' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0412-245.lzx </Template> <Template seq='245' ver='7' size='5922' uncompressedsize='25977' SHA='79d0376ef80d00b80820dadb8a75e1aebc598d77' langid='0413' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0413-245.lzx </Template> <Template seq='245' ver='7' size='5880' uncompressedsize='26012' SHA='72d1ff8d6a2132df151ea558cc97b3435a9d1c56' langid='0414' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0414-245.lzx </Template> <Template seq='245' ver='7' size='5966' uncompressedsize='26176' SHA='9ca9102d455d5baf285eb86495891655872b6816' langid='0415' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0415-245.lzx </Template> <Template seq='245' ver='7' size='6156' uncompressedsize='26360' SHA='483386a9d1650b34cfcb9cb4f9f38d67e951a7e6' langid='0416' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0416-245.lzx </Template> <Template seq='245' ver='7' size='5964' uncompressedsize='26506' SHA='b90ab886f5349b5d8a472036cd3ae7e7e7616cd2' langid='0418' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0418-245.lzx </Template> <Template seq='245' ver='7' size='5900' uncompressedsize='25741' SHA='55b35a061c9a75d4f53a549f4ad81482987d23e1' langid='0419' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0419-245.lzx </Template> <Template seq='245' ver='7' size='6016' uncompressedsize='25918' SHA='15ee7ce63d4a97dadb3be2c005066bc5909f354d' langid='041a' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng041a-245.lzx </Template> <Template seq='245' ver='7' size='6248' uncompressedsize='26511' SHA='8cef4e021b120e52cdb38116519fa1004d888de9' langid='041b' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng041b-245.lzx </Template> <Template seq='245' ver='7' size='5852' uncompressedsize='25837' SHA='878ec5ce5861be3fda14d125f62fb4ea17aad5a8' langid='041d' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng041d-245.lzx </Template> <Template seq='245' ver='7' size='5998' uncompressedsize='25721' SHA='27fe12ff42273b25ccc111f21f4cddb5822709b2' langid='041e' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng041e-245.lzx </Template> <Template seq='245' ver='7' size='5920' uncompressedsize='25664' SHA='ba1e55cf2e14a5bac2c107a13ff3819146b46e2f' langid='041f' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng041f-245.lzx </Template> <Template seq='245' ver='7' size='5752' uncompressedsize='25109' SHA='d4af40ebd9ec50ec0a7f43ae274dff5d29a5693a' langid='0420' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0420-245.lzx </Template> <Template seq='245' ver='7' size='5780' uncompressedsize='25730' SHA='990af0aceaa6cc4610475078f122359efb513ccc' langid='0421' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0421-245.lzx </Template> <Template seq='245' ver='7' size='5964' uncompressedsize='26313' SHA='9be9feb1a6a70eaac8bd50e75ff54f1126d0a3e3' langid='0422' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0422-245.lzx </Template> <Template seq='245' ver='7' size='5930' uncompressedsize='26198' SHA='85dc5af16d8d3a8bc6b1ab61920f4121fb917d49' langid='0424' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0424-245.lzx </Template> <Template seq='245' ver='7' size='5902' uncompressedsize='25940' SHA='a14f3068fb040de6cbaaa1b2d4395f0415cd8a38' langid='0425' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0425-245.lzx </Template> <Template seq='245' ver='7' size='5926' uncompressedsize='26167' SHA='b9f90c2e2d612348aac28d6cdd72903cfba37601' langid='0426' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0426-245.lzx </Template> <Template seq='245' ver='7' size='5980' uncompressedsize='26379' SHA='16cb5d1de2a979ec83f4400364f30f0b8622c85a' langid='0427' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0427-245.lzx </Template> <Template seq='245' ver='7' size='5850' uncompressedsize='25566' SHA='00390138cf34717f511be5dfd0568894f95bfacf' langid='0429' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0429-245.lzx </Template> <Template seq='245' ver='7' size='6126' uncompressedsize='26909' SHA='470c859fcd85366cb17110bbfae4659f1be48394' langid='042a' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng042a-245.lzx </Template> <Template seq='245' ver='7' size='5896' uncompressedsize='26335' SHA='80b183199061f84f2bca37462f47e07f073b290a' langid='042d' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng042d-245.lzx </Template> <Template seq='245' ver='7' size='5374' uncompressedsize='25403' SHA='ff1996c895647d64fff81158236fb557ca38a6a8' langid='0439' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0439-245.lzx </Template> <Template seq='245' ver='7' size='5848' uncompressedsize='25704' SHA='84741bf236b53f57b19538fd5f3401e1f05f32cc' langid='043e' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng043e-245.lzx </Template> <Template seq='245' ver='7' size='5850' uncompressedsize='25649' SHA='ac98eea288dd371b75778c94afa7e39f4d36ac93' langid='043f' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng043f-245.lzx </Template> <Template seq='245' ver='7' size='5970' uncompressedsize='25878' SHA='b2c915f991b3f00ab73e94723c63f96ab0fa08f9' langid='0456' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0456-245.lzx </Template> <Template seq='245' ver='7' size='5942' uncompressedsize='25835' SHA='9f6722133b8d53862c5c2904554b83967ccd8570' langid='0464' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0464-245.lzx </Template> <Template seq='245' ver='7' size='5428' uncompressedsize='24279' SHA='ad4b5e6cc2f3bfaf4d72ff9bb300d702cf85dd43' langid='0804' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0804-245.lzx </Template> <Template seq='245' ver='7' size='6162' uncompressedsize='26523' SHA='d69dded4d7c10525ad4e216bd49b47136bf2daaf' langid='0816' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0816-245.lzx </Template> <Template seq='245' ver='7' size='5944' uncompressedsize='25912' SHA='72fa5763d9af3cadbf7f433d7461af73313f07be' langid='081a' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng081a-245.lzx </Template> <Template seq='245' ver='7' size='5642' uncompressedsize='25334' SHA='f25569d83f26dd535dbb5bfbf55aedca3c3af1fd' langid='8411' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng8411-245.lzx </Template> <Template seq='245' ver='7' size='5488' uncompressedsize='24633' SHA='8ec3757f4f2b638a4491396560a5eaea80e61c5c' langid='0c04' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0c04-245.lzx </Template> <Template seq='245' ver='7' size='5982' uncompressedsize='26721' SHA='281fe76718a79a6cecc5c7c81c0af4a8ff2465cd' langid='0c0a' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0c0a-245.lzx </Template> <Template seq='245' ver='7' size='5998' uncompressedsize='25779' SHA='d704e0158a3716c722e6f60f265ff94639c44b7d' langid='0c1a' type='windows'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-lng0c1a-245.lzx </Template> <Template seq='245' ver='7' size='6006' uncompressedsize='25877' SHA='54bf1a19dbe2b0c866638debc8fa407b0c4d7575' langid='0401' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0401-245.lzx </Template> <Template seq='245' ver='7' size='5964' uncompressedsize='25947' SHA='a0e70e7a00db7e7c4b0d39e4f10301ca2cd0ad65' langid='0402' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0402-245.lzx </Template> <Template seq='245' ver='7' size='5956' uncompressedsize='26561' SHA='9ad916bea1b6515a23ba10b4605c3e7374349beb' langid='0403' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0403-245.lzx </Template> <Template seq='245' ver='7' size='5552' uncompressedsize='24631' SHA='d9cb76a2e428abf83d1e8335f631fc492ab55199' langid='0404' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0404-245.lzx </Template> <Template seq='245' ver='7' size='6094' uncompressedsize='26039' SHA='7ae720f9f7b6249b9bda94558bc623081c2c0909' langid='0405' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0405-245.lzx </Template> <Template seq='245' ver='7' size='5860' uncompressedsize='25791' SHA='92fdd9c0df8b240a3d1e793468fb1df7d35b3130' langid='0406' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0406-245.lzx </Template> <Template seq='245' ver='7' size='5818' uncompressedsize='25652' SHA='0d0c30684ba9f57a1b34b27b582e0d6030873600' langid='0407' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0407-245.lzx </Template> <Template seq='245' ver='7' size='6090' uncompressedsize='26377' SHA='71b58dabb30a34cf49953d9415c41b5b0215073b' langid='0408' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0408-245.lzx </Template> <Template seq='245' ver='7' size='5830' uncompressedsize='25743' SHA='cc237ca1cec6314ca569ea83ace9c3a93b9e3a25' langid='0409' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0409-245.lzx </Template> <Template seq='245' ver='7' size='6018' uncompressedsize='26243' SHA='d30325b5a949db8132a0b92e5976f4c2a661e1cd' langid='040b' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac040b-245.lzx </Template> <Template seq='245' ver='7' size='5972' uncompressedsize='26675' SHA='01470c0dfa6a6f6e08661a53b16efbc846674c0e' langid='040c' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac040c-245.lzx </Template> <Template seq='245' ver='7' size='5728' uncompressedsize='25173' SHA='ef0752f9116f5c74cc30e9c2344f35810f8d9d6e' langid='040d' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac040d-245.lzx </Template> <Template seq='245' ver='7' size='6036' uncompressedsize='25932' SHA='43a78e1d9928a403e05390fced26f4866340a685' langid='040e' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac040e-245.lzx </Template> <Template seq='245' ver='7' size='5794' uncompressedsize='25605' SHA='aece6f2d2a2eaa1fefe0d853c196999e0d5024f3' langid='040f' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac040f-245.lzx </Template> <Template seq='245' ver='7' size='5802' uncompressedsize='25961' SHA='8eeb061fa2e16b52a26209254656315dff73a9c8' langid='0410' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0410-245.lzx </Template> <Template seq='245' ver='7' size='5492' uncompressedsize='24671' SHA='3eee8bd4fafdebd1ac860da2ce59afb0c0dafedb' langid='0411' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0411-245.lzx </Template> <Template seq='245' ver='7' size='5476' uncompressedsize='24501' SHA='6618c10dc70cb6b0e85ebd75ba57c6994f334fc1' langid='0412' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0412-245.lzx </Template> <Template seq='245' ver='7' size='5922' uncompressedsize='25977' SHA='79d0376ef80d00b80820dadb8a75e1aebc598d77' langid='0413' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0413-245.lzx </Template> <Template seq='245' ver='7' size='5880' uncompressedsize='26012' SHA='1a4e982d461ac5052c5ce50a89bd9072f6365bc8' langid='0414' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0414-245.lzx </Template> <Template seq='245' ver='7' size='5966' uncompressedsize='26176' SHA='a6104d2f959046a9917e909deff71f8ee4d5e3b3' langid='0415' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0415-245.lzx </Template> <Template seq='245' ver='7' size='6160' uncompressedsize='26360' SHA='e2a342631dcdf699439e509d3779e1e948315455' langid='0416' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0416-245.lzx </Template> <Template seq='245' ver='7' size='5958' uncompressedsize='26506' SHA='423e1d931e7f41b6a4cdaecffcc6b52d00772303' langid='0418' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0418-245.lzx </Template> <Template seq='245' ver='7' size='5902' uncompressedsize='25741' SHA='406440f6555b12814d6b4fdbc91d16b6f88250a1' langid='0419' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0419-245.lzx </Template> <Template seq='245' ver='7' size='6016' uncompressedsize='25918' SHA='30b96a14b5b28d114f0099e36d96b14013d97b14' langid='041a' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac041a-245.lzx </Template> <Template seq='245' ver='7' size='6252' uncompressedsize='26511' SHA='c12fef15be51b61b94e2b5ba60cc8da3dfab1d32' langid='041b' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac041b-245.lzx </Template> <Template seq='245' ver='7' size='5850' uncompressedsize='25837' SHA='f725afaf0f1dec00a693790fedd58efd7b7299a9' langid='041d' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac041d-245.lzx </Template> <Template seq='245' ver='7' size='5596' uncompressedsize='25721' SHA='81cab4798a78084cb2cc6984d3ba951c72af5793' langid='041e' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac041e-245.lzx </Template> <Template seq='245' ver='7' size='5922' uncompressedsize='25664' SHA='980b653802c0e05e4b128fe1dbf4df8ca00be03a' langid='041f' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac041f-245.lzx </Template> <Template seq='245' ver='7' size='5730' uncompressedsize='25109' SHA='fe4ba741cfbc466e2bdd221314a5e64165429568' langid='0420' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0420-245.lzx </Template> <Template seq='245' ver='7' size='5780' uncompressedsize='25730' SHA='990af0aceaa6cc4610475078f122359efb513ccc' langid='0421' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0421-245.lzx </Template> <Template seq='245' ver='7' size='5962' uncompressedsize='26313' SHA='9c834b67e086e25f4a37cf48451dd7ee085cb9e7' langid='0422' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0422-245.lzx </Template> <Template seq='245' ver='7' size='5928' uncompressedsize='26198' SHA='3bab3a60b71d2229d8a64ed8c0b43e0830be3b1f' langid='0424' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0424-245.lzx </Template> <Template seq='245' ver='7' size='5904' uncompressedsize='25940' SHA='7068743743da1b3343d904269f6b8cbe6a0a3bd7' langid='0425' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0425-245.lzx </Template> <Template seq='245' ver='7' size='5924' uncompressedsize='26167' SHA='a1c53efa010b230957784a40f95a82c28774f1a3' langid='0426' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0426-245.lzx </Template> <Template seq='245' ver='7' size='5980' uncompressedsize='26379' SHA='2b5794f7a6319fefa3dcf992071a86bca03d616e' langid='0427' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0427-245.lzx </Template> <Template seq='245' ver='7' size='5844' uncompressedsize='25566' SHA='e3a0a763bf88dd18985fc2ee5827eb8b5bd914f4' langid='0429' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0429-245.lzx </Template> <Template seq='245' ver='7' size='6062' uncompressedsize='26909' SHA='f75707a4de272f14507fb716b2a24e445b45d01f' langid='042a' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac042a-245.lzx </Template> <Template seq='245' ver='7' size='5896' uncompressedsize='26335' SHA='80b183199061f84f2bca37462f47e07f073b290a' langid='042d' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac042d-245.lzx </Template> <Template seq='245' ver='7' size='5374' uncompressedsize='25403' SHA='ff1996c895647d64fff81158236fb557ca38a6a8' langid='0439' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0439-245.lzx </Template> <Template seq='245' ver='7' size='5848' uncompressedsize='25704' SHA='84741bf236b53f57b19538fd5f3401e1f05f32cc' langid='043e' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac043e-245.lzx </Template> <Template seq='245' ver='7' size='5840' uncompressedsize='25649' SHA='29caf47d5ee0ce2105b58df76e18ab0596559dc3' langid='043f' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac043f-245.lzx </Template> <Template seq='245' ver='7' size='5972' uncompressedsize='25878' SHA='68d6568373e7a2b548885c7d22fd77ca488d72c7' langid='0456' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0456-245.lzx </Template> <Template seq='245' ver='7' size='5942' uncompressedsize='25835' SHA='7a115e5a689aaea250b36739cc462eefb2fde4de' langid='0464' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0464-245.lzx </Template> <Template seq='245' ver='7' size='5428' uncompressedsize='24279' SHA='ad4b5e6cc2f3bfaf4d72ff9bb300d702cf85dd43' langid='0804' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0804-245.lzx </Template> <Template seq='245' ver='7' size='6162' uncompressedsize='26523' SHA='6912f8fc99404ca2816dd3f3c64256d4b1ff5a52' langid='0816' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0816-245.lzx </Template> <Template seq='245' ver='7' size='5938' uncompressedsize='25912' SHA='c28acdb32a3d61d724f8b88edf6294596577503f' langid='081a' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac081a-245.lzx </Template> <Template seq='245' ver='7' size='5642' uncompressedsize='25334' SHA='f25569d83f26dd535dbb5bfbf55aedca3c3af1fd' langid='8411' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac8411-245.lzx </Template> <Template seq='245' ver='7' size='5488' uncompressedsize='24633' SHA='8ec3757f4f2b638a4491396560a5eaea80e61c5c' langid='0c04' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0c04-245.lzx </Template> <Template seq='245' ver='7' size='5986' uncompressedsize='26721' SHA='26c52a00bb771b8364de50d4e3c047614326dabf' langid='0c0a' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0c0a-245.lzx </Template> <Template seq='245' ver='7' size='5996' uncompressedsize='25779' SHA='581516dee8998c86964189bd8751c26c7e36197d' langid='0c1a' type='mac'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-mac0c1a-245.lzx </Template> <Diff seq='245' ver='32' size='9446' uncompressedsize='122597' SHA='a1d9e3157f729d9246496ac96e49320c931e962f'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-245.lzx </Diff> <Diff seq='244' ver='32' size='9568' uncompressedsize='262716' SHA='45d1ef4b2a327cd422e072e92e63a9a62f358a5a'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-244.lzx </Diff> <Diff seq='243' ver='32' size='6046' uncompressedsize='122597' SHA='9f12d2a2b879d6fc18b3a4abc36cbce29e8d72f1'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-243.lzx </Diff> <Diff seq='242' ver='32' size='9470' uncompressedsize='246663' SHA='d4a694dbc0ab99ee1b99b37f0d090dbd1cc3060f'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-242.lzx </Diff> <Diff seq='241' ver='32' size='8430' uncompressedsize='105976' SHA='e059237a2d972885482d9c5aa1e600e2e693136a'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-241.lzx </Diff> <Diff seq='240' ver='32' size='122' uncompressedsize='96065' SHA='ad826b8095d8a1738f318f27fae5f466cf42f229'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-240.lzx </Diff> <Diff seq='239' ver='32' size='146' uncompressedsize='96065' SHA='e82288e5c8ff382f45f755b5cefd2e9a9794f972'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-239.lzx </Diff> <Diff seq='238' ver='32' size='164' uncompressedsize='96065' SHA='f3eefc7a1ddd56854247103bcdc8f61f3118de73'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-238.lzx </Diff> <Diff seq='237' ver='32' size='164' uncompressedsize='96065' SHA='abbc2330729a28dea2322188271cb61a59fb4c5c'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-237.lzx </Diff> <Diff seq='236' ver='32' size='208' uncompressedsize='96038' SHA='85d068fc9d689efe21310abbf2fa3be968ca7e9c'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-236.lzx </Diff> <Diff seq='235' ver='32' size='180' uncompressedsize='96038' SHA='3e986a7adb456443722c79e0192fc97aa0b60ab6'> 8f5ba5c4-5bef-44f3-8cfa-28967c0fe5e2-binpatch-235.lzx </Diff> </OAL> </OAB> The GUID of the folder is: 326a238a-9d04-4102-88a1-15c4d686d6b7. The output of the xml file was taken after the OAB manual generation was done.

he still receivies the same sync error :(

There's no GUID in the OAB field of the xml file, like there is in the OAL field. Either way, the OAL GUID doesn't match the GUID in the OAB folder, is that normal?

Correct: I have only one CAS box, the newman.caseusa.com is the internal FQDN of the server, while the mail.caseusa.com is the OWA address from outside. Unfortunately right now, our internal domain is the same as our external domain. When going to https://newman.caseusa.com/oab/326a238a-9d04-4102-88a1-15c4d686d6b7/oab.xml I am able to get to the site, but receive a certificate error first. When going to https://mail.caseusa.com/oab/326a238a-9d04-4102-88a1-15c4d686d6b7/oab.xml it works immediately without a certificate error. The actual name of the CAS box is newman.caseusa.com but because our external owa address is mail.caseusa.com we have added an internal A record that points to the IP of newman so to the end user the address is transparent whether internal or external. I hope that makes sense. The certificate we have installed from GoDaddy is for mail.caseusa.com so that the external users don't receive a certificate error.

I ran the Test Email Auto Config, but how do I get the output in a manner in which I can copy and paste to you?

ok, it's been sent. Yes, I browsed those from the problematic pc.... Thanks.

before i ran the modification, I read the caslogs that i just backed up and it's already showing the AutoDiscoverServiceInternalUri as https://mail.caseusa.com/autodiscover/autodiscover.xml CASLogs.txt contains: Name : NEWMANAutoDiscoverServiceInternalUri : https://mail.caseusa.com/autodiscover/autodiscover.xml So - I didn't make the modification change yet since it's already in place, I didn't think it would do any good, correct?

I completed the changes you requested, and restarted the system attendant and File Distribution service. We are still recieving the same error and the autodiscover test failed again. I e-mailed you a screenshot. ALSO - I had to change the autodiscover back to mail.caseusa.com because after changing the uri to newman.caseusa.com (the uri that was giving me certificate errors) it cause everyone's outlook to start popping errors about an invalid certificate.

Alright! Well, Laeeq, it looks like we're now functional. After adding the SVR record, there are no more errors being populated. Thank you so much for your dedication and assistance in resolving this issue. Joe.

can u please post what exactly solved your problem ? i have the same problem but when trying to sync my OAB from outside the organization. its seem to go to the external dns Autodiscpver name and not he internal dan name thank you

hello Laeeq can u please try to assist me also with a simular problem Exchange 2010 - when laptop that are part of the domain uses exchange 2010 connecting to the doamin its sync all with no problem . when laptops outside the domain connecting using VPN to outlook the OAB & OOF its fails can't find URL : test autoconfiguration and its look's for the OOF & OAB with the External dns name and not the internal exchange dns name thanks. Microsoft Exchange offline address book Not downloading offline address book files. A server (URL) could not be located. 0x8004010F