Offline Address Book Download Issues
New Exchange 2013 Install - Single Server testexchangeconnectivty.com reports no issues for Autodiscover, RPC over HTTP, or EWS Outlook 2010 All clients are external non domain joined Client are hanging on Downoading the Address book. No errors anywhere I can find. Any and all tests report no issues. If they choose Work Offline they can see the users in the Address List The only issue seems to be the message that says Offline address book Connecting to Microsft Exchange that never finishes. Any thoughts?
May 22nd, 2013 10:47pm

I'd suggest you run Test EMail AutoConfiguration and then test the OAB url from the client computer; Besides, 1. check the permission settings on /oab virtual directories, see http://technet.microsoft.com/en-us/library/gg247612(v=exchg.150).aspx 2. check sync folder in Outlook and IIS log in CAS server to see if there is any error. Hope it is helpful. Fiona Liao TechNet Community Support
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May 24th, 2013 4:36am

I'd suggest you run Test EMail AutoConfiguration and then test the OAB url from the client computer; Besides, 1. check the permission settings on /oab virtual directories, see http://technet.microsoft.com/en-us/library/gg247612(v=exchg.150).aspx 2. check sync folder in Outlook and IIS log in CAS server to see if there is any error. Hope it is helpful. Fiona Liao TechNet Community Support
May 24th, 2013 11:29am

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