My office is saying its an unlicensed product and it prompts me to re install.  It come up with Microsoft Activation Wizard then when I select to activate software via the internet an error comes up saying:

Unspecified Error has occurred.  Request cannot be processed at this time. Please try again later ( 0x8007000D )

Please can you help me? I have tried pressing shift and right click an using system administrator but still not working.  I've called the UK helpline and have been cut off twice after repeating myself to the person on the other end.  May be easier to try and get some assistance on here? 

Hi,

This error can indicate a permissions issue in the registry and/or other operating system issues.

Here is a blog post which descripts some fixes to this specific error:

1. Check the Device Manager first to determine whether the issue was caused by an underlying operating system issue.
2. If it's not an issue with the operating system, try the rest steps descripted in the blog to troubleshoot the issue.

Please have a try and feel free to post back with any findings.

Regards,

Ethan Hua
TechNet Community Support