Office Deployment Tool not running using scheduled task

Hi,

I'm using ODT on my organization to make a network share that has the updated version of Click-To-Run Office 2013 Home and Business x86.

The problem is that I want to keep the folder with the latest updates using a scheduled task and it isn't working.

The scheduled task runs this batch file:

setup.exe /download configuration.xml

The content of configuration.xml is:

<Configuration>

  <Add SourcePath="\\server\odt\" OfficeClientEdition="32" >
    <Product ID="HomeBusinessRetail">
      <Language ID="pt-br" />
    </Product>
  </Add>
  <Updates Enabled="TRUE" UpdatePath="\\server\odt" />
  <Logging Path="\\server\odt\userlogs" />

  <!--  <Property Name="AUTOACTIVATE" Value="1" />  -->

</Configuration>

When I run the batch file, it downloads the updated version. Using scheduled task, it does nothing.

June 30th, 2015 1:13pm

Hi Vandrey:

Based on your description, it's more likely a scheduled task setting issue. As this forum is focusing on Office client related issue, this forum will be the best place for your question if you are using Windows server, otherwise you can post it in Windows forum if you are using Windows client.

However we can perform some basic troubleshooting regarding this as following:

1. Make sure the user account you set to this task is in admin group and had the permission to run this task.

2. Make sure in your batch file, you specified the UNC path of setup.exe and the configuration.xml

3. Make sure your action setting is correct.

   

4. Check the history of your scheduled task, see if there any error logged there, it might helpful for you to narrow down the issue.

    

Thanks for your understanding.

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July 1st, 2015 2:21am

Hi Vandrey:

Based on your description, it's more likely a scheduled task setting issue. As this forum is focusing on Office client related issue, this forum will be the best place for your question if you are using Windows server, otherwise you can post it in Windows forum if you are using Windows client.

However we can perform some basic troubleshooting regarding this as following:

1. Make sure the user account you set to this task is in admin group and had the permission to run this task.

2. Make sure in your batch file, you specified the UNC path of setup.exe and the configuration.xml

3. Make sure your action setting is correct.

   

4. Check the history of your scheduled task, see if there any error logged there, it might helpful for you to narrow down the issue.

    

Thanks for your understanding.

July 1st, 2015 6:20am

Hi Vandrey:

Based on your description, it's more likely a scheduled task setting issue. As this forum is focusing on Office client related issue, this forum will be the best place for your question if you are using Windows server, otherwise you can post it in Windows forum if you are using Windows client.

However we can perform some basic troubleshooting regarding this as following:

1. Make sure the user account you set to this task is in admin group and had the permission to run this task.

2. Make sure in your batch file, you specified the UNC path of setup.exe and the configuration.xml

3. Make sure your action setting is correct.

   

4. Check the history of your scheduled task, see if there any error logged there, it might helpful for you to narrow down the issue.

    

Thanks for your understanding.

Free Windows Admin Tool Kit Click here and download it now
July 1st, 2015 6:20am

Hi Vandrey:

Based on your description, it's more likely a scheduled task setting issue. As this forum is focusing on Office client related issue, this forum will be the best place for your question if you are using Windows server, otherwise you can post it in Windows forum if you are using Windows client.

However we can perform some basic troubleshooting regarding this as following:

1. Make sure the user account you set to this task is in admin group and had the permission to run this task.

2. Make sure in your batch file, you specified the UNC path of setup.exe and the configuration.xml

3. Make sure your action setting is correct.

   

4. Check the history of your scheduled task, see if there any error logged there, it might helpful for you to narrow down the issue.

    

Thanks for your understanding.

July 1st, 2015 6:20am

Chloe Wang,

Hi.

Thanks for trying to help but it's not a permission problem. Double checked that. I'm running the task as domain administrator. Doesn't matter the path... It happends the same. The task runs for a while... And nothing gets downloaded. No error from nowhere... No logs... Nothing.

Free Windows Admin Tool Kit Click here and download it now
July 3rd, 2015 5:09pm

Hi Vandrey:

As if you run the script manually it worked fine, we can narrow down it to the scheduled task. What is the OS of your machine where you set-up this scheduled task? Have you shared the target download folder which you gave in the SourcePath?

July 8th, 2015 1:39am

Chloe Wang,

Thanks a lot for your time and attention.

I'm using Windows Server 2008 R2 and the folder was shared.

But anyway... Tried here to recreate the process and found what was the problem.

I was using a task that triggered a batch file ODTDownload.bat that has this code:

setup.exe /download download.xml

That batch file was on a folder on the file server.

When the task scheduler started that task it was running from C:\Windows\System32

So there is no setup.exe on this path (and even if there was one file with that name on the directory it should not have the parameters /download download.xml lol).

So I've changed the ODTDownload.bat source code to access the correct directory first.

(More info that could help more people: http://www.blogfodder.co.uk/2012/4/20/win-2008-task-scheduler-with-return-code-1-0x1)

Thanks once again!

Free Windows Admin Tool Kit Click here and download it now
July 10th, 2015 10:32am

Chloe Wang,

Thanks a lot for your time and attention.

I'm using Windows Server 2008 R2 and the folder was shared.

But anyway... Tried here to recreate the process and found what was the problem.

I was using a task that triggered a batch file ODTDownload.bat that has this code:

setup.exe /download download.xml

That batch file was on a folder on the file server.

When the task scheduler started that task it was running from C:\Windows\System32

So there is no setup.exe on this path (and even if there was one file with that name on the directory it should not have the parameters /download download.xml lol).

So I've changed the ODTDownload.bat source code to access the correct directory first.

(More info that could help more people: http://www.blogfodder.co.uk/2012/4/20/win-2008-task-scheduler-with-return-code-1-0x1)

Thanks once again!

July 10th, 2015 2:31pm

Chloe Wang,

Thanks a lot for your time and attention.

I'm using Windows Server 2008 R2 and the folder was shared.

But anyway... Tried here to recreate the process and found what was the problem.

I was using a task that triggered a batch file ODTDownload.bat that has this code:

setup.exe /download download.xml

That batch file was on a folder on the file server.

When the task scheduler started that task it was running from C:\Windows\System32

So there is no setup.exe on this path (and even if there was one file with that name on the directory it should not have the parameters /download download.xml lol).

So I've changed the ODTDownload.bat source code to access the correct directory first.

(More info that could help more people: http://www.blogfodder.co.uk/2012/4/20/win-2008-task-scheduler-with-return-code-1-0x1)

Thanks once again!

Free Windows Admin Tool Kit Click here and download it now
July 10th, 2015 2:31pm

Thanks for the update.

BTW, that was what I talked about in my first reply.

July 11th, 2015 11:36pm

Chloe Wang,

"Make sure in your batch file, you specified the UNC path"

My apologize =p


Marked as an answer your reply! =]
Free Windows Admin Tool Kit Click here and download it now
July 12th, 2015 7:45am

Chloe Wang,

"Make sure in your batch file, you specified the UNC path"

My apologize =p


Marked as an answer your reply! =]
July 12th, 2015 11:44am

No problem at all. Thank you for using our forum support service.
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July 13th, 2015 12:28am

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