I Upgraded my pc to windows10. It seemed to go allright. No problems mentioned.

All programs work except for Office 365. Strange since it  is also a microsoft.

I followed the help. 

First tried a local simple recovery through the control panel, add programs

After that I uninstalled office 365 and reinstalled it, but during the installation I get the message that something went wrong. On the other hand the installation keeps running and says at the end that it installed office 365 and I can try it.

But office 365 doesn't appear in the start menu and if i open it from the explorer it gives an error message and says that it can't be started.

Who knows what to do?

Hennie

• Moved by Fei XueMicrosoft contingent staff Monday, August 03, 2015 3:19 AM

I solved the problem myself.  I had two languages installed on my pc. The language of my Office365 was dutch. The language I use for my keyboard is english. I installed the dutch version. This gives an error.

I tried the install again but with th english version. This works ans all is working ok now.

 

I solved the problem myself.  I had two languages installed on my pc. The language of my Office365 was dutch. The language I use for my keyboard is english. I installed the dutch version. This gives an error.

I tried the install again but with th english version. This works ans all is working ok now.

 

• Marked as answer by Steve FanMicrosoft contingent staff, Moderator 22 hours 21 minutes ago

Glad to hear that you have found the root cause. Thank you for letting us know that.

Regards,

Steve Fan
TechNet Community Support