Office 365/Exchange Online with message delay for Exchange 2003

Hi, our company is having some problems with emails coming from Office 365/Exchange Online. Every email coming from them is arriving whit a long delay and sometimes we don't even receive the message. Can someone help me with this?

July 29th, 2015 11:09am

I think you have to submit a case on Office 365 portal to resolve your issue.
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July 29th, 2015 12:11pm

Hi,

Is there any NDR message when the message can't be received?

Additionally, companies running Exchange 2003 after April 8, 2014 will be responsible for their own for support. More importantly, because Microsoft will no longer provide security updates, companies that choose to continue running Exchange 2003 accept the risk associated with that. For more information about Microsofts Support Lifecycle, please visit the Microsoft Support Lifecycle page.

I am not sure about whether there is any mail flow issue between Exchange 2003 and Exchange Online. I suggest we can upgrade your Exchange 2003 to Exchange 2010 to get better mail expirience.

Regards,

July 30th, 2015 3:34am

Hello 

Please trace the emails getting delayed and collect the header information wither from O365 portal or from message in outlook itself. Send it to me and I will tell you where it got delayed.

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July 30th, 2015 3:58am

Here's the header of one email:

Microsoft Mail Internet Headers Version 2.0
Received: from na01-by2-obe.outbound.protection.outlook.com ([207.46.100.109] RDNS failed) by gap.gapasset.com.br over TLS secured channel with Microsoft SMTPSVC(6.0.3790.4675);
Fri, 24 Jul 2015 23:16:49 -0300
Received: from CP1PR80MB0424.lamprd80.prod.outlook.com (10.161.73.14) by
 CP1PR80MB0423.lamprd80.prod.outlook.com (10.161.73.13) with Microsoft SMTP
 Server (TLS) id 15.1.219.17; Fri, 24 Jul 2015 21:29:39 +0000
Received: from CP1PR80MB0424.lamprd80.prod.outlook.com ([10.161.73.14]) by
 CP1PR80MB0424.lamprd80.prod.outlook.com ([10.161.73.14]) with mapi id
 15.01.0219.000; Fri, 24 Jul 2015 21:29:39 +0000
From: Gustavo Borges <gustavo.borges@xpi.com.br>
To: =?iso-8859-1?Q?Ricardo_Te=F3filo?= <ricardo.teofilo@gapasset.com.br>
CC: "credito@gapasset.com.br" <credito@gapasset.com.br>
Subject: LF CEF
Thread-Topic: LF CEF
Thread-Index: AdDGVvAxMRh4dlgARpKqpaUKJLAMJA==
Date: Fri, 24 Jul 2015 21:29:39 +0000
Message-ID: <CP1PR80MB0424F372E09551E147FF2A5AA7810@CP1PR80MB0424.lamprd80.prod.outlook.com>
Accept-Language: pt-BR, en-US
Content-Language: pt-BR
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
authentication-results: gapasset.com.br; dkim=none (message not signed)
 header.d=none;
x-originating-ip: [179.191.93.162]
x-microsoft-exchange-diagnostics: 1;CP1PR80MB0423;5:GMQXVD0G4u+YJEzjau2se19590zlPHsiC8EPTOMhjVzO3HLeqRdo9Sr80yFk+ljDm0q9pvy/2+3E/+qVSvrhjjT1JVz34lg6XKi85oGO1D5/szFNVVCLa7CsF+x1eCnaqJpGu4OlCMkmaxkosE4Dsw==;24:fQfcyounHspC0zXyKhuFXfR3kFTRGdpfzyytJJS5vrE0KbWaMqpdqx55spUU3WXXoH9i8LuAtWqeZESxWtKc2O0pVN4F0p+JYAkUdq74FjQ=;20:cyEWhqAO9QANr3+wq5cSxbnfCB9teD7ehmE65ToPyLy9vILRXMwG9lKZLrPK/9RWVbW69rof7jDevXTrFTHvS4UxqMNqH4mRZ6Ko5sI0t+OxMEtF+wsc6OAfO38QWcW32kxCpXJdLMvFkQydjq5EC9mf4np70uTNYoPak+rpWro=
x-microsoft-antispam: UriScan:;BCL:0;PCL:0;RULEID:;SRVR:CP1PR80MB0423;
cp1pr80mb0423: X-MS-Exchange-Organization-RulesExecuted
x-microsoft-antispam-prvs: <CP1PR80MB0423DCFDCE689458CEE460CDA7810@CP1PR80MB0423.lamprd80.prod.outlook.com>
x-exchange-antispam-report-test: UriScan:(108003899814671);
x-exchange-antispam-report-cfa-test: BCL:0;PCL:0;RULEID:(601004)(5005006)(3002001);SRVR:CP1PR80MB0423;BCL:0;PCL:0;RULEID:;SRVR:CP1PR80MB0423;
x-forefront-prvs: 0647963F84
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spamdiagnosticoutput: 1:23
spamdiagnosticmetadata: NSPM
Content-Type: multipart/related;
boundary="_004_CP1PR80MB0424F372E09551E147FF2A5AA7810CP1PR80MB0424lamp_";
type="multipart/alternative"
MIME-Version: 1.0
X-OriginatorOrg: xpi.com.br
X-MS-Exchange-CrossTenant-originalarrivaltime: 24 Jul 2015 21:29:39.2481
 (UTC)
X-MS-Exchange-CrossTenant-fromentityheader: Hosted
X-MS-Exchange-CrossTenant-id: cf56e405-d2b0-4266-b210-aa04636b6161
X-MS-Exchange-Transport-CrossTenantHeadersStamped: CP1PR80MB0423
Return-Path: gustavo.borges@xpi.com.br
X-OriginalArrivalTime: 25 Jul 2015 02:16:51.0274 (UTC) FILETIME=[F7B53AA0:01D0C67F]
X-NAI-Spam-Flag: NO
X-NAI-Spam-Threshold: 10
X-NAI-Spam-Score: -5000
X-NAI-Spam-Rules: 1 Rules triggered
WHITELISTED=-5000
X-NAI-Spam-Version: 2.2.0.9149 : core <5377> : inlines <3468> : streams <147

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July 30th, 2015 9:06pm

Here's the header of one email:

Microsoft Mail Internet Headers Version 2.0
Received: from na01-by2-obe.outbound.protection.outlook.com ([207.46.100.109] RDNS failed) by gap.gapasset.com.br over TLS secured channel with Microsoft SMTPSVC(6.0.3790.4675);
Fri, 24 Jul 2015 23:16:49 -0300
Received: from CP1PR80MB0424.lamprd80.prod.outlook.com (10.161.73.14) by
 CP1PR80MB0423.lamprd80.prod.outlook.com (10.161.73.13) with Microsoft SMTP
 Server (TLS) id 15.1.219.17; Fri, 24 Jul 2015 21:29:39 +0000
Received: from CP1PR80MB0424.lamprd80.prod.outlook.com ([10.161.73.14]) by
 CP1PR80MB0424.lamprd80.prod.outlook.com ([10.161.73.14]) with mapi id
 15.01.0219.000; Fri, 24 Jul 2015 21:29:39 +0000
From: Gustavo Borges <gustavo.borges@xpi.com.br>
To: =?iso-8859-1?Q?Ricardo_Te=F3filo?= <ricardo.teofilo@gapasset.com.br>
CC: "credito@gapasset.com.br" <credito@gapasset.com.br>
Subject: LF CEF
Thread-Topic: LF CEF
Thread-Index: AdDGVvAxMRh4dlgARpKqpaUKJLAMJA==
Date: Fri, 24 Jul 2015 21:29:39 +0000
Message-ID: <CP1PR80MB0424F372E09551E147FF2A5AA7810@CP1PR80MB0424.lamprd80.prod.outlook.com>
Accept-Language: pt-BR, en-US
Content-Language: pt-BR
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
authentication-results: gapasset.com.br; dkim=none (message not signed)
 header.d=none;
x-originating-ip: [179.191.93.162]
x-microsoft-exchange-diagnostics: 1;CP1PR80MB0423;5:GMQXVD0G4u+YJEzjau2se19590zlPHsiC8EPTOMhjVzO3HLeqRdo9Sr80yFk+ljDm0q9pvy/2+3E/+qVSvrhjjT1JVz34lg6XKi85oGO1D5/szFNVVCLa7CsF+x1eCnaqJpGu4OlCMkmaxkosE4Dsw==;24:fQfcyounHspC0zXyKhuFXfR3kFTRGdpfzyytJJS5vrE0KbWaMqpdqx55spUU3WXXoH9i8LuAtWqeZESxWtKc2O0pVN4F0p+JYAkUdq74FjQ=;20:cyEWhqAO9QANr3+wq5cSxbnfCB9teD7ehmE65ToPyLy9vILRXMwG9lKZLrPK/9RWVbW69rof7jDevXTrFTHvS4UxqMNqH4mRZ6Ko5sI0t+OxMEtF+wsc6OAfO38QWcW32kxCpXJdLMvFkQydjq5EC9mf4np70uTNYoPak+rpWro=
x-microsoft-antispam: UriScan:;BCL:0;PCL:0;RULEID:;SRVR:CP1PR80MB0423;
cp1pr80mb0423: X-MS-Exchange-Organization-RulesExecuted
x-microsoft-antispam-prvs: <CP1PR80MB0423DCFDCE689458CEE460CDA7810@CP1PR80MB0423.lamprd80.prod.outlook.com>
x-exchange-antispam-report-test: UriScan:(108003899814671);
x-exchange-antispam-report-cfa-test: BCL:0;PCL:0;RULEID:(601004)(5005006)(3002001);SRVR:CP1PR80MB0423;BCL:0;PCL:0;RULEID:;SRVR:CP1PR80MB0423;
x-forefront-prvs: 0647963F84
x-forefront-antispam-report: SFV:NSPM;SFS:(10019020)(50986999)(19627595001)(19580395003)(40100003)(5003600100002)(86362001)(450100001)(221733001)(46102003)(77156002)(19580405001)(5001960100002)(2900100001)(54356999)(92566002)(76576001)(74482002)(99936001)(122556002)(15975445007)(62966003)(102836002)(19617315012)(18206015028)(189998001)(77096005)(19625215002)(5002640100001)(16236675004)(19300405004)(110136002)(74316001)(229853001)(87936001)(33656002)(2656002)(17760045003)(66066001)(7099028)(215093002)(16866105001)(19627235001);DIR:OUT;SFP:1102;SCL:1;SRVR:CP1PR80MB0423;H:CP1PR80MB0424.lamprd80.prod.outlook.com;FPR:;SPF:None;MLV:sfv;LANG:;
spamdiagnosticoutput: 1:23
spamdiagnosticmetadata: NSPM
Content-Type: multipart/related;
boundary="_004_CP1PR80MB0424F372E09551E147FF2A5AA7810CP1PR80MB0424lamp_";
type="multipart/alternative"
MIME-Version: 1.0
X-OriginatorOrg: xpi.com.br
X-MS-Exchange-CrossTenant-originalarrivaltime: 24 Jul 2015 21:29:39.2481
 (UTC)
X-MS-Exchange-CrossTenant-fromentityheader: Hosted
X-MS-Exchange-CrossTenant-id: cf56e405-d2b0-4266-b210-aa04636b6161
X-MS-Exchange-Transport-CrossTenantHeadersStamped: CP1PR80MB0423
Return-Path: gustavo.borges@xpi.com.br
X-OriginalArrivalTime: 25 Jul 2015 02:16:51.0274 (UTC) FILETIME=[F7B53AA0:01D0C67F]
X-NAI-Spam-Flag: NO
X-NAI-Spam-Threshold: 10
X-NAI-Spam-Score: -5000
X-NAI-Spam-Rules: 1 Rules triggered
WHITELISTED=-5000
X-NAI-Spam-Version: 2.2.0.9149 : core <5377> : inlines <3468> : streams <147

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Content-Type: image/png; name="image001.png"
Content-Description: image001.png
Content-Dis filename="image001.png"; size=1682;
creation-date="Fri, 24 Jul 2015 21:29:38 GMT";
modification-date="Fri, 24 Jul 2015 21:29:38 GMT"
Content-ID: <image001.png@01D0C63E.560B5680>
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--_004_CP1PR80MB0424F372E09551E147FF2A5AA7810CP1PR80MB0424lamp_--

Just FYI we are not even receiving emails from any office365/exchange online now.  They just get dropped after reach 300 second in our SMPT  session.


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July 30th, 2015 9:38pm

Here's the header of one email:

Microsoft Mail Internet Headers Version 2.0
Received: from na01-by2-obe.outbound.protection.outlook.com ([207.46.100.109] RDNS failed) by gap.gapasset.com.br over TLS secured channel with Microsoft SMTPSVC(6.0.3790.4675);
Fri, 24 Jul 2015 23:16:49 -0300
Received: from CP1PR80MB0424.lamprd80.prod.outlook.com (10.161.73.14) by
 CP1PR80MB0423.lamprd80.prod.outlook.com (10.161.73.13) with Microsoft SMTP
 Server (TLS) id 15.1.219.17; Fri, 24 Jul 2015 21:29:39 +0000
Received: from CP1PR80MB0424.lamprd80.prod.outlook.com ([10.161.73.14]) by
 CP1PR80MB0424.lamprd80.prod.outlook.com ([10.161.73.14]) with mapi id
 15.01.0219.000; Fri, 24 Jul 2015 21:29:39 +0000
From: Gustavo Borges <gustavo.borges@xpi.com.br>
To: =?iso-8859-1?Q?Ricardo_Te=F3filo?= <ricardo.teofilo@gapasset.com.br>
CC: "credito@gapasset.com.br" <credito@gapasset.com.br>
Subject: LF CEF
Thread-Topic: LF CEF
Thread-Index: AdDGVvAxMRh4dlgARpKqpaUKJLAMJA==
Date: Fri, 24 Jul 2015 21:29:39 +0000
Message-ID: <CP1PR80MB0424F372E09551E147FF2A5AA7810@CP1PR80MB0424.lamprd80.prod.outlook.com>
Accept-Language: pt-BR, en-US
Content-Language: pt-BR
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
authentication-results: gapasset.com.br; dkim=none (message not signed)
 header.d=none;
x-originating-ip: [179.191.93.162]
x-microsoft-exchange-diagnostics: 1;CP1PR80MB0423;5:GMQXVD0G4u+YJEzjau2se19590zlPHsiC8EPTOMhjVzO3HLeqRdo9Sr80yFk+ljDm0q9pvy/2+3E/+qVSvrhjjT1JVz34lg6XKi85oGO1D5/szFNVVCLa7CsF+x1eCnaqJpGu4OlCMkmaxkosE4Dsw==;24:fQfcyounHspC0zXyKhuFXfR3kFTRGdpfzyytJJS5vrE0KbWaMqpdqx55spUU3WXXoH9i8LuAtWqeZESxWtKc2O0pVN4F0p+JYAkUdq74FjQ=;20:cyEWhqAO9QANr3+wq5cSxbnfCB9teD7ehmE65ToPyLy9vILRXMwG9lKZLrPK/9RWVbW69rof7jDevXTrFTHvS4UxqMNqH4mRZ6Ko5sI0t+OxMEtF+wsc6OAfO38QWcW32kxCpXJdLMvFkQydjq5EC9mf4np70uTNYoPak+rpWro=
x-microsoft-antispam: UriScan:;BCL:0;PCL:0;RULEID:;SRVR:CP1PR80MB0423;
cp1pr80mb0423: X-MS-Exchange-Organization-RulesExecuted
x-microsoft-antispam-prvs: <CP1PR80MB0423DCFDCE689458CEE460CDA7810@CP1PR80MB0423.lamprd80.prod.outlook.com>
x-exchange-antispam-report-test: UriScan:(108003899814671);
x-exchange-antispam-report-cfa-test: BCL:0;PCL:0;RULEID:(601004)(5005006)(3002001);SRVR:CP1PR80MB0423;BCL:0;PCL:0;RULEID:;SRVR:CP1PR80MB0423;
x-forefront-prvs: 0647963F84
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spamdiagnosticoutput: 1:23
spamdiagnosticmetadata: NSPM
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boundary="_004_CP1PR80MB0424F372E09551E147FF2A5AA7810CP1PR80MB0424lamp_";
type="multipart/alternative"
MIME-Version: 1.0
X-OriginatorOrg: xpi.com.br
X-MS-Exchange-CrossTenant-originalarrivaltime: 24 Jul 2015 21:29:39.2481
 (UTC)
X-MS-Exchange-CrossTenant-fromentityheader: Hosted
X-MS-Exchange-CrossTenant-id: cf56e405-d2b0-4266-b210-aa04636b6161
X-MS-Exchange-Transport-CrossTenantHeadersStamped: CP1PR80MB0423
Return-Path: gustavo.borges@xpi.com.br
X-OriginalArrivalTime: 25 Jul 2015 02:16:51.0274 (UTC) FILETIME=[F7B53AA0:01D0C67F]
X-NAI-Spam-Flag: NO
X-NAI-Spam-Threshold: 10
X-NAI-Spam-Score: -5000
X-NAI-Spam-Rules: 1 Rules triggered
WHITELISTED=-5000
X-NAI-Spam-Version: 2.2.0.9149 : core <5377> : inlines <3468> : streams <147

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Content-Type: image/png; name="image001.png"
Content-Description: image001.png
Content-Dis filename="image001.png"; size=1682;
creation-date="Fri, 24 Jul 2015 21:29:38 GMT";
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Content-Transfer-Encoding: base64


--_004_CP1PR80MB0424F372E09551E147FF2A5AA7810CP1PR80MB0424lamp_--

Just FYI we are not even receiving emails from any office365/exchange online now.  They just get dropped after reach 300 second in our SMPT  session.


July 31st, 2015 1:35am

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