Office 2013 won't open

When i double click an icon for office 2013, it thinks for a second then does nothing.

I have tried safe mode but it won't run.

I have tried repairinig through the uninstall dialogue.

I have also tried using the compatibility mode, and it won't open in any of the different versions.

November 20th, 2013 5:53am

Hi

For your issue, we recommend you refer to the link below to completely uninstall and reinstall your Office suites:

http://support.microsoft.com/kb/2739501

If the issue persists, perform a clean boot might help you to troubleshoot the issue:

For detailed information about clean boot, see the following link:

http://support.microsoft.com/kb/929135

Regards

Tylor Wang
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
November 20th, 2013 9:30pm

Hi

For your issue, we recommend you refer to the link below to completely uninstall and reinstall your Office suites:

http://support.microsoft.com/kb/2739501

If the issue persists, perform a clean boot might help you to troubleshoot the issue:

For detailed information about clean boot, see the following link:

http://support.microsoft.com/kb/929135

Regards

Tylor Wang
TechNet Community Support

November 21st, 2013 5:28am

Does it work in Windows Clean boot as Tylor's reply?

Can you view the Office components run in task manager - process, like Excel.exe?

 

Tony Chen
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
December 9th, 2013 1:08am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics