Office 2013 lost when notebook computer reset
I purchased an Asus T300LA-XH71T notebook pc as a 2014 Christmas gift for my daughter. I installed MS Office 2013 via download after the computer was delivered. I was forced to reset the computer do to poor performance regarding adware/malware that appears to have been installed prior to computer delivery. Windows defender was ineffective. I need to reinstall Office but can't see how to accomplish from information available on Microsoft website.
March 29th, 2015 3:07pm

When you purchased Office, depending upon the edition/version your purchased, most likely you would have redeemed/registered your purchase with a Microsoft Account (web logon), and you should be able to validate and re-download, using that Microsoft Account, at office.com/myaccount
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March 29th, 2015 4:00pm

Hi,

I think Don's directing JKW789 to the right way, click "Activate Office now" in office.com/myaccount and you should be ready to go.

Anyway, if you still need further assistance regarding this issue, please contact your local customer:

http://support.microsoft.com/gp/customer-service-phone-numbers/en-us

Regards,

Melon Chen
TechNet Community Su

March 29th, 2015 11:24pm

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