Hello,

I'm currently testing Office 2013 ProPlus before rolling it out company wide.  I've used the ODT tool to install Office 2013 ProPlus and it works fine.  Now I want to test an uninstall just to be certain there aren't any gotchas once it's in production and I would need to uninstall for any reason.  This is the content of the configuration file I used for the uninstall.

<Configuration>

    <Remove>
      <Product ID="O365ProPlusRetail" />
    </Remove>

 

  <Display Level="Full"  /> 

    <Property Name="FORCEAPPSHUTDOWN" Value="TRUE" />

</Configuration>

When I run it, it gives me a window asking if I want to remove it.  I select yes, it shows progress of steps 1 -4, says it's removed Office and I need to restart.  I restart and the entire Office suite is still there and functional.  All shortcuts are still on the taskbar and everything runs fine.

I also have Project 2013 and Visio 2013 installed but these are standard volume licenses and were installed using .MSI not click to run.  For this reason I don't want to use the Uninstall Office Fixit tool as I don't want to remove these applications just the Office 2013 ProPlus.  Does anyone have any ideas?

Thanks

Please use Revo Uninstaller , That cleans everything including regedit records

Thanks for your input but that's not really an option for me.  For one machine that would be fine but this is a corporate environment with hundreds of PCs and I don't want to purchase a license for Revo just to be able to remove an application which should be able to be removed on it's own without a third party tool.  

As an update to my original post, I manually removed Visio and Project and then tried again to remove Office 2013 ProPlus.  It says it's successful, just like last time, so I assume there's nothing wrong with the configure.xml file I'm using but after I restart, Office is still installed and fully functional.  Is this a known bug with Office ProPlus and is that why they've had to release the Fixit tool?

• Edited by Imnot4D2 10 hours 3 minutes ago added screenshot

As an update to my original post, I manually removed Visio and Project and then tried again to remove Office 2013 ProPlus.  It says it's successful, just like last time, so I assume there's nothing wrong with the configure.xml file I'm using but after I restart, Office is still installed and fully functional.  Is this a known bug with Office ProPlus and is that why they've had to release the Fixit tool?

• Edited by Imnot4D2 Friday, March 20, 2015 9:22 PM added screenshot

As an update to my original post, I manually removed Visio and Project and then tried again to remove Office 2013 ProPlus.  It says it's successful, just like last time, so I assume there's nothing wrong with the configure.xml file I'm using but after I restart, Office is still installed and fully functional.  Is this a known bug with Office ProPlus and is that why they've had to release the Fixit tool?

• Edited by Imnot4D2 Friday, March 20, 2015 9:22 PM added screenshot

As an update to my original post, I manually removed Visio and Project and then tried again to remove Office 2013 ProPlus.  It says it's successful, just like last time, so I assume there's nothing wrong with the configure.xml file I'm using but after I restart, Office is still installed and fully functional.  Is this a known bug with Office ProPlus and is that why they've had to release the Fixit tool?

• Edited by Imnot4D2 Friday, March 20, 2015 9:22 PM added screenshot

Hello,

I'm currently testing Office 2013 ProPlus before rolling it out company wide.  I've used the ODT tool to install Office 2013 ProPlus and it works fine.  Now I want to test an uninstall just to be certain there aren't any gotchas once it's in production and I would need to uninstall for any reason.  This is the content of the configuration file I used for the uninstall.

<Configuration>

    <Remove>
      <Product ID="O365ProPlusRetail" />
    </Remove>

 

  <Display Level="Full"  /> 

    <Property Name="FORCEAPPSHUTDOWN" Value="TRUE" />

</Configuration>

When I run it, it gives me a window asking if I want to remove it.  I select yes, it shows progress of steps 1 -4, says it's removed Office and I need to restart.  I restart and the entire Office suite is still there and functional.  All shortcuts are still on the taskbar and everything runs fine.

I also have Project 2013 and Visio 2013 installed but these are standard volume licenses and were installed using .MSI not click to run.  For this reason I don't want to use the Uninstall Office Fixit tool as I don't want to remove these applications just the Office 2013 ProPlus.  Does anyone have any ideas?

Thanks

Your syntax looks ok to me. I have done something similar without this issue you're having.

Does the ODT setup logfile reveal anything ?

Unfortunately, there aren't any error messages in the logs that I can find.

I changed my config file to this and now it works.

<Configuration>

    <Remove>
      <Product ID="O365ProPlusRetail">
        <Language ID="en-us" />
      </Product>
    </Remove>

 

  <Display Level="Full"  /> 

  <Logging Level="Standard" Path="%temp%" />

 

</Configuration>

• Marked as answer by Imnot4D2 11 hours 43 minutes ago