I have a number of PCs on a single domain in the same office all running Windows 7 Pro. Some at 64 bit and some are 32 bit depending on their age.
My issue is that on upgrading from Officer 2010 Pro to Office 2013 Pro, the only application I have a problem with is Outlook 2013, and only on the 64 bit machines. The upgrade on 32 bit machine goes perfectly. On both I install the
32 bit version of Office 2013 as per the MS notes.
When the 64 bit machines reboot and the user logs on I get the message, sometimes twice:
Either there is no default mail client or the current mail client cannot fulfil the message request. Please run Microsoft Office Outlook and set it as the default mail client.
OK, so this should be straight forward:
- I set outlook at the default mail client and associate all file with it from Outlook\File\Option. Nope. That does not work.
- I go through default programs and set the default mail client as Office 2013 and associate all file with it from Outlook. Nope. That does not work.
- I check the registry and it shows that the 64 bit or 32 bit reversion is the default mail client. So that does not help.
- I install the 64 bit version instead of the 32 bit version. Nope. That does not work.
- I clean the registry and temp file. Nope. That does not work.
- I set a new mail profile for the user. Nope. That does not work.
Odd that it only upgrades smoothly on the 32 bit machines.
Has anyone got any ideas? All the suggested fixes on this forum do not fix this issue.