Basically every time I do an upgrade Office 2013 deactivates.  I have contacted Microsoft each time to correct the problem.  At this point I am sick of spending 2 hours on the phone each time, being asked the same question, then having to request to speak to manager, every time this happens.  Is there a better way to solve this issue?

Hi,
We have definitely heard your frustration, and we're thinking about ways to make this scenario work better for our customers. As far as I know, the Office 2013 Pro Plus is required Volume License. How did you activate it? KMS or MAK? Please read this article: 

Troubleshoot volume activation for Office 2013

You also can share us more information about you issue, such as error message, screenshots and so on.

To be honest, there is little that we can do about activation issue in the forum, contact the customer service might be more quickly to fix your issue.

Regards,

George Zhao
TechNet Community Support