Hi All,

Office ProPlus 2013 is installed by task sequence in SCCM 2012. Below error is received. Please let me know how this can be resolved. 

exemgmr.log

Execution is complete for program Install Office 2013 ProPlus. The exit code is 259, the execution status is Unknown Status

%windir%\Temp\MSIc4351.LOG

Error 2902. An internal error has occurred.  (ixfAssemblyCopy                  ) Contact Microsoft Product Support Services (PSS) for assistance.  For information about how to contact PSS, see PSS10R.CHM.

Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PROBLEM_PRE = If problem persists, contact Microsoft Product Support Services (PSS) for assistance.  For information about how to contact PSS, see 
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PROBLEM_POST = .
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PERMISSION_PRE = Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services (PSS) for assistance.  For information about how to contact PSS, see 
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PERMISSION_POST = .
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PRE = Contact Microsoft Product Support Services (PSS) for assistance.  For information about how to contact PSS, see 
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_POST = .
Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT = Contact your computer manufacturer's product support for assistance.
Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT_PERMISSION = Verify that you have sufficient permissions to access the registry or contact your computer manufacturer's product support for assistance.
Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT_PROBLEM = If problem persists, contact your computer manufacturer's product support for assistance.

%windir%\Temp\ScheduledHeartbeat.log

2015/04/30 01:47:29:078::[9600] HeartbeatAdapter: Loading the cache file.
2015/04/30 01:47:29:080::[9600] HeartbeatAdapter: Cache file location: C:\ProgramData\Microsoft\Office\Heartbeat\HeartbeatCache.xml
2015/04/30 01:47:29:160::[9600] HeartbeatAdapter: Cache file doesn't exist. Creating empty version.
2015/04/30 01:47:29:216::[9600] HeartbeatAdapter: Successfully created empty cache file.
2015/04/30 01:47:29:217::[9600] HeartbeatAdapter: Number of subscription licenses found: 0

smsts.log

Installation completed with exit code 0x80070103

Process completed with exit code 2147942659

Failed to run the action: Install Office 2013 ProPlus. No more data is available. (Error: 80070103; Source: Windows)

Set authenticator in transport 5/4/2015 10:00:17 PM 4976 (0x1370)
Set a global environment variable _SMSTSLastActionRetCode=-2147024637 5/4/2015 10:00:19 PM 4976 (0x1370)
Set a global environment variable _SMSTSLastActionSucceeded=false 5/4/2015 10:00:19 PM 4976 (0x1370)
Clear local default environment 5/4/2015 10:00:19 PM 4976 (0x1370)
Failed to run the action: Install Office 2013 ProPlus. Execution has been aborted 5/4/2015 10:00:20 PM 4976 (0x1370)
Set authenticator in transport 5/4/2015 10:00:20 PM 4976 (0x1370)
Failed to run the last action: Install Office 2013 ProPlus. Execution of task sequence failed.
No more data is available. (Error: 80070103; Source: Windows) 5/4/2015 10:00:21 PM 4976 (0x1370)
Set authenticator in transport 5/4/2015 10:00:21 PM 4976 (0x1370)
Task Sequence Engine failed! Code: enExecutionFail 5/4/2015 10:15:35 PM 4976 (0x1370)
**************************************************************************** 5/4/2015 10:15:35 PM 4976 (0x1370)
Task sequence execution failed with error code 80004005 5/4/2015 10:15:35 PM 4976 (0x1370)
Cleaning Up. 5/4/2015 10:15:35 PM 4976 (0x1370)
Removing Authenticator 5/4/2015 10:15:35 PM 4976 (0x1370)
Cleaning up task sequence folder 5/4/2015 10:15:35 PM 4976 (0x1370)
File "C:\_SMSTaskSequence\TSEnv.dat" does not exist. (Code 0x80070002) 5/4/2015 10:15:35 PM 4976 (0x1370)

RegQueryValueExW is unsuccessful for Software\Microsoft\SMS\Task Sequence, SMSTSEndProgram 5/4/2015 10:15:42 PM 4976 (0x1370)
GetTsRegValue() is unsuccessful. 0x80070002. 5/4/2015 10:15:42 PM 4976 (0x1370)
End program: 5/4/2015 10:15:42 PM 4976 (0x1370)
Error executing Task Sequence Manager service. Code 0x80004005 5/4/2015 10:15:42 PM 4976 (0x1370)

Hi,

Please try to manually install Office 2013 on a target machine and see if the installation will succeed.

Also, how exactly did you configure this in your SCCM 2012 server?

Since you are deploying Office 2013 via SCCM, I would suggest you provide more details of this task sequence and then post in the dedicated SCCM forum, where you can get more experienced responses:

https://social.technet.microsoft.com/Forums/en-us/home?category=systemcenter2012configurationmanager

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Regards,

Ethan Hua
TechNet Community Support

Unfortunately none of these logs files are relevant (or they contain no useful information about the problem).

Please confirm if you are attempting installation of Office2013ProfessionalPlus (MSI) or Office365ProPlus (C2R) ?

Check the setup logfiles for further detail (ConfigMgr logfiles are not useful for this Office install debugging).

If ConfigMgr is performing the installation with "Admin rights" (LocalSystem), the useful Office setup logfiles should be located at c:\windows\temp.

For ConfigMgr TS, it can be complicated to arrive at a successful outcome if end-user-interaction is expected/required (based on my experience)