Hi,
I have problems with adding additional e-mail address to my Outlook. When I open the Mail Control Panel Item, go to my Exchange Profile and add a new e-mail address I get a popup indicating that the Windows host process (Rundll32) has stopped working.
The only way of adding extra e-mail addresses is to remove my entire Outlook Profile. In the initial wizard I can add all Exchange mailboxes that I need (I have 3). After I've configured my Outlook profile I always receive the Rundll32 error. When I try to create a second Outlook profile I still get the same error.
I've tried the following:
- Repair OST file
- Repair Office -> Control Panel and Online Repair
- Reinstall Office
- Reinstall my entire PC
It doesn't matter which e-mail address I add in the initial Outlook configuration wizard. I always receive the error when I try to add a new mailbox, even when I add a mailbox that does not exist (e.g. a@b.com).
Even after reinstalling my PC I still get the same error. I'm using Windows 8.1 (x64) and Office 2013 (32-bit) on a Lenovo W540. None of my colleagues have this issue. It's a domain joined PC and we are not using Roaming Profiles.
For troubleshooting I also created a local account on my laptop but I get the same issues with this account.
- Edited by PatrickvanderWal Wednesday, February 11, 2015 3:21 PM