Hi,

I have several clients who use the same Excel document. It crashes regularly for them and the Telemetry Logs aren't providing much information as to what may be the cause. The event IDs (16, 12, etc.) do not come up when I search for them. There are no explanations in the log and the one time there was, "The application crashed, possibly because of the file". That was it. These particular files have a lot of analytical data and some of the workbooks are about 300 MB. However, the issue still occurs even with smaller files. Is there a Microsoft tool I can use to actually scan the file for any issues in it? Below is from the event logs.

Faulting application name: EXCEL.EXE, version: 15.0.4737.1000, time stamp: 0x55801aff
Faulting module name: EXCEL.EXE, version: 15.0.4737.1000, time stamp: 0x55801aff
Exception code: 0xc0000005
Fault offset: 0x002ff1cf
Faulting process id: 0x1660
Faulting application start time: 0x01d0eb1634d97741
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Report Id: d7272bfb-5733-11e5-8260-5c260a813c18
Faulting package full name: 
Faulting package-relative application ID: 

Thanks, ALuzbet

• Edited by Office 2010 to 2013 (Excel crashes) 9 hours 47 minutes ago Forgot to include application error from event log