Hello All, We have issues from time to time when a user will receive an word or excel attachment (I work in a school, and students need to work on their homework from different locations), they open the attachment, but rather than do a "Save As" and save the document to their desktop (I'm trying to get them in that habit) they work on the document, then they click on "Save", but they are not prompted to save the document anywhere. They continue working on the document and clicking "Save" assuming the document is getting saved somewhere, but when I do a search of the entire hard drive the document is not present anywhere. Any thoughts on how I can resolve this or where exactly when you click on "Save" does the document go? Is this getting saved somewhere on the Exchange Sever? Thanks in advance. I would appreciate any help. Bob

Hi REM64, The attachment file will temporary save on your Internet temp folder, which is system hidden by default you need set all the folder visable include system folder you can find them from the below directory: C:\Users\Username\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 However, if you save your document and close it and then open it again, the temporary document will be override by the new temporary file which means your saved data will lost.

Hi REM64, The attachment file will temporary save on your Internet temp folder, which is system hidden by default you need set all the folder visable include system folder you can find them from the below directory: C:\Users\Username\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 However, if you save your document and close it and then open it again, the temporary document will be override by the new temporary file which means your saved data will lost.

Jason, Thanks for helping me make sense of this. Bob