OWA 2013 Expired Password Change - not working

We are in the process of moving mailboxes from our 2010 environment to our 2013 environment and are using the 2013 CAS as internet facing, for any mailboxes on 2010, requests are proxied through.

We have the registry DWORD ChangeExpiredPasswordEnabled set to 1 in HKLM\SYSTEM\CurrentControlSet\Services\MSExchange OWA but this isn't working.

It use to work perfectly well when we had the 2010 CAS server internet facing.

Is this still supported in Exchange 2013?

May 6th, 2013 6:11pm

Hello,

There seems no article to explain this point.

For my personal, I consider this methods is ok.

Did you restart iis after you changed registry?

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May 7th, 2013 5:47am

Wonder this myself - anyone?
May 11th, 2013 12:29am

I don't actually remember setting this manually... I went looking to set it and found it already set.  

The server itself has been restarted a few times so it should have kicked in

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May 11th, 2013 12:31am

I don't actually remember setting this manually... I went looking to set it and found it already set.  

The server itself has been restarted a few times so it should have kicked in

yeah - I JUST installed Exchange 2013 on this box and the registry key is set, but it does not appear to be working. :(

May 11th, 2013 12:32am

Hello,

There may exist cache age after you modify your password and AD replication problem, please wait 15s-20s and check the result.

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May 13th, 2013 5:03am

Hello,

There may exist cache age after you modify your password and AD replication problem, please wait 15s-20s and check the result.

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May 13th, 2013 5:51am

I'm with tyler gohl on this, it's got nothing to do with AD replication.  It worked on Exchange 2010, but not on Exchange 2013

Anybody else have any ideas?

 
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May 13th, 2013 12:52pm

Hello,

Sorry for my misunderstanding.

For your issue, I will research further and I suggest you contact microsoft support. Maybe they have some ideas.

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May 14th, 2013 10:16am

Hello,

Sorry for delayed response.

At present, I still doesn't get more related information.

Is there any update?

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May 20th, 2013 12:32pm

I have no updates - we don't have any free support cases to burn currently.
May 20th, 2013 5:15pm

Hello,

At present, there is not still for technet article to explain whether the ways can works in exchange 2013.

I suggest you upgrade exchange 2013 cu1 and check the result.

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May 21st, 2013 5:37am

In my case we are already running on 2013 CU1.
May 21st, 2013 3:37pm

I can confirm that this is an issue that we are seeing as well.  The registry already had this feature enabled.

Exchange 2013 CU1 (installed right from CU1) co-existing with 2010.  2010 Mailboxes with 2010 CAS are still able to change passwords.

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May 21st, 2013 11:51pm

Hello,

Maybe the ways doesn't work in exchange server 2013.

I still suggest you contact microsoft support to verify the issue.

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May 22nd, 2013 4:33am

After opening a support case, it looks like enabling HTTP Redirection in IIS (under Default Website) was the cause.  When we disabled it, it worked. 

HTTP redirection should be configured for iisstart.htm (not for the entire site) if you want to redirect to /owa.

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May 23rd, 2013 11:30pm

Interesting - as I haven't modified any IIS settings, and I assume they are default - are they going to address this as a bug?
May 23rd, 2013 11:42pm

They didn't say -- it was enabled as the default as well for a new install Exchange 2013 CU1 here as well and I mentioned this to them.

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May 23rd, 2013 11:45pm

Very interesting indeed.
@Ed Cho
Are you really able to log on with an expired account and are prompted to change the password when you do??


I have tested this in several different Exchange 2013 enviroments (both RTM and CU1) and it doesn't work.
To me it seems that this is just another thing with OWA that doesn't work (Disable OWA Access is someting else that doesn't work)

May 24th, 2013 12:03am

Yes -- I double checked that I had the registry key on 2013 and then called them. 

After a few hours of troubleshooting, they suggested that I disable HTTP redirection in IIS, after performing the action, we were able to make the password change form appear. 

They did check our AD domain functional level (ours is 2008 I believe).  Also might help to note that our 2013 box is on a 2012 server.

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May 24th, 2013 12:52am

@Ed Cho
Can you tell us if you are able to log on with an expired account and are prompted to change the password when you do??

May 24th, 2013 12:55am

@Ed Cho
Can you tell us if you are able to log on with an expired account and are prompted to change the password when yo

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May 24th, 2013 1:02am

Yes -- we are able to logon with an expired account and it does prompt us to change the password.


Ok, Thanks for the information.
Very interesting.
May 24th, 2013 1:05am

After opening a support case, it looks like enabling HTTP Redirection in IIS (under Default Website) was the cause.  When we disabled it, it worked. 

HTTP redirection should be configured for iisstart.htm (not for the entire site) if you want to redirect to /owa.

Hmmm.. Apparently we don't have HTTP redirection turned on, but it still doesn't appear to be working for us.  Did they make any other adjustments?
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May 24th, 2013 6:41pm

After opening a support case, it looks like enabling HTTP Redirection in IIS (under Default Website) was the cause.  When we disabled it, it worked. 

HTTP redirection should be configured for iisstart.htm (not for the entire site) if you want to redirect to /owa.

Hmmm.. Apparently we don't have HTTP redirection turned on, but it still doesn't appear to be working for us.  Did they make any other adjustments?

Before that step, they also made us delete the web.config file under the wwwrooot so that it would be recreated from the defaults but that didn't do anything for us.


May 24th, 2013 7:03pm

Before that step, they also made us delete the web.config file under the wwwrooot so that it would be recreated from the defaults but that didn't do anything for us. 


You are referring to HTTP -> HTTPS redirection and not https://servername -> https://servername/owa redirection right?

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May 24th, 2013 7:27pm

I'm referring to the HTTP redirection under features in IIS. 

That was turned on (it was actually installed that way) and we turned it off for the password change to work. 

May 24th, 2013 9:08pm

I don't have HTTP redirection enabled within IIS and it's not working for me.

Any other suggestions?

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June 1st, 2013 7:46pm

I opened up a case with Microsoft and we've done 2 things, not sure which has fixed it.

1) On the password policy for the domain, set the min password age as 0 days (previously set as 1)

2) On the CAS server, under IIS, Default Websit, OWA, Authentication and on Basic Authentication set the default domain to "\"

This has resolved the issue for us. 

July 4th, 2013 4:52pm

Thanks adamf83.  In our case #2 was the fix.

I wonder if Get-OWAVirtualDirectory | Set-OWAVirtualDirectory -DefaultDomain "\" would accomplish the same thing?


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July 11th, 2013 12:24pm

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