Hi Everyone,

I hope I explain this correctly.  I am running Exchange 2010 Server with both Outlook Client and OWA.  I use the AD user accounts properties notes field to track various activities of the account.  I noticed that the Outlook global address book also publishes this notes field under the user contact information.  These are administration notes that I don't want viewable to users.  I figured out how to edit out that field for the Outlook client, but cannot find how to remove it from OWA.  The address book has the show/hide reading pane button...I would even be okay if I could force hide the reading pane via policy as a temporary solution.

If this doesn't make sense...if a user logs into OWA and opens up the address book, from the reading pane on the right, the contact information is displayed including the AD notes field.  NOTE: the notes field is only visible if there is text in it.

I've searched the forums with no success.  If anyone can point me in the right direction, I would greatly appreciate it.

Hi,

According to your description, there is a need of hiding some administration notes field from reading pane for all users.

Both for Outlook and OWA, we can achieve this requirement by using Details Templates Editor in Exchange server side. Please follow these steps:

1.  Open Exchange Management Console.

2.  Click Toolbox, and open Detail Templates Editor.

3.  In the opening pane, choose your Language and Template Type.

4.  Then we can edit the template by dragging or deleting tool options.

5.  Complete editing, click File > Save. 

Hope it helps.

Thanks,

Winnie

Hi,

According to your description, there is a need of hiding some administration notes field from reading pane for all users.

Both for Outlook and OWA, we can achieve this requirement by using Details Templates Editor in Exchange server side. Please follow these steps:

1.  Open Exchange Management Console.

2.  Click Toolbox, and open Detail Templates Editor.

3.  In the opening pane, choose your Language and Template Type.

4.  Then we can edit the template by dragging or deleting tool options.

5.  Complete editing, click File > Save. 

Hope it helps.

Thanks,

Winnie

• Marked as answer by Simon_WuMicrosoft contingent staff, Moderator Thursday, September 12, 2013 6:21 PM

Hi,

According to your description, there is a need of hiding some administration notes field from reading pane for all users.

Both for Outlook and OWA, we can achieve this requirement by using Details Templates Editor in Exchange server side. Please follow these steps:

1.  Open Exchange Management Console.

2.  Click Toolbox, and open Detail Templates Editor.

3.  In the opening pane, choose your Language and Template Type.

4.  Then we can edit the template by dragging or deleting tool options.

5.  Complete editing, click File > Save. 

Hope it helps.

Thanks,

Winnie

• Marked as answer by Simon_WuMicrosoft contingent staff, Moderator Thursday, September 12, 2013 6:21 PM

Hi,

According to your description, there is a need of hiding some administration notes field from reading pane for all users.

Both for Outlook and OWA, we can achieve this requirement by using Details Templates Editor in Exchange server side. Please follow these steps:

1.  Open Exchange Management Console.

2.  Click Toolbox, and open Detail Templates Editor.

3.  In the opening pane, choose your Language and Template Type.

4.  Then we can edit the template by dragging or deleting tool options.

5.  Complete editing, click File > Save. 

Hope it helps.

Thanks,

Winnie

• Marked as answer by Simon_WuMicrosoft contingent staff, Moderator Thursday, September 12, 2013 6:21 PM

Thank you for the reply Winnie,

That is how I was able to fix it for Outlook 2010 Client, but it doesn't edit Outlook Web Access.  The notes ("info") AD attribute is still exposed to the address book in OWA.  The closet thing I have found in other articles is about setting the AD attribute confidential bit, but I wasn't ready to start messing with the schema until I was sure it wasn't going to break something else.  I went digging around the .aspx and .js script files that build the web access page, but could find anything pertaining to the notes field.

I just can't believe that it is really this difficult or impossible to hide or edit this information out OWA.  If the Detail Templates Editor easily edits the Outlook client, there has to be something one can do for OWA.

Hi,

I am also looking for an answer to this, have you got the answer yet?

Template Editor only works for Outlook client but not OWA

• Edited by Budiman Lays 6 hours 1 minutes ago

Hi,

I am also looking for an answer to this, have you got the answer yet?

Template Editor only works for Outlook client but not OWA

• Edited by Budiman Lays Friday, July 17, 2015 1:28 AM