OWA 2010 - An item with the same key has already been added
Hi everyone,
I've been having
an odd issue with a recently migrated Exchange 2010/Windows 2008 R2 server. When our users go to settings from OWA, and click most settings they get an error which states "An item with the same key has already been added". I've Googled around and can't really
find anything useful...
An exact example of how to replicate the error is:
Login to OWA, click 'options' in top right corner. then click settings on left side and the error appears as a small web generated box titled 'Error' with the message "An item with the same key has already been added". Most of the pages within settings produces
the error.
I have also found that the Outlook client cannot set OOA - it reports that the server is unreachable.. we've created an autodiscover A record in DNS to point to the correct URL. I'm wondering if we need an SSL cert for the A record? It throws up
the standard 'untrusted server' message, but allows us to tell it to continue anyway.
I've also got some test results from the Test-OutlookWebServices cmdlet.
It also points at the autodiscover service.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1019
Type : Information
Message : A valid Autodiscover service connection point was found. The Autodiscover URL on this object is https://we
bmail.myexternaldomain.com/autodiscover/autodiscover.xml.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1013
Type : Error
Message : When contacting https://webmail.myexternaldomain.com/autodiscover/autodiscover.xml received
the error The rem
ote server returned an error: (500) Internal Server Error.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1023
Type : Error
Message : The Autodiscover service couldn't be contacted.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1113
Type : Error
Message : When contacting https://DC02.myinternaldomain.local:443/autodiscover/autodiscover.xml received
the error The underlyin
g connection was closed: An unexpected error occurred on a send.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1113
Type : Error
Message : When contacting https://DC02.myinternaldomain.local:443/autodiscover/autodiscover.xml received
the error Unable to rea
d data from the transport connection: An existing connection was forcibly closed by the remote host.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1113
Type : Error
Message : When contacting https://DC02.myinternaldomain.local:443/autodiscover/autodiscover.xml received
the error An existing c
onnection was forcibly closed by the remote host
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1123
Type : Error
Message : The Autodiscover service couldn't be contacted.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1013
Type : Error
Message : When contacting https://dc02/EWS/Exchange.asmx received
the error The underlying connection was closed: An
unexpected error occurred on a send.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1013
Type : Error
Message : When contacting https://dc02/EWS/Exchange.asmx received
the error Unable to read data from the transport c
onnection: An existing connection was forcibly closed by the remote host.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1013
Type : Error
Message : When contacting https://dc02/EWS/Exchange.asmx received
the error An existing connection was forcibly clos
ed by the remote host
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1025
Type : Error
Message : [EXCH] Error contacting the AS service at https://dc02/EWS/Exchange.asmx.
Elapsed time was 0 milliseconds.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1013
Type : Error
Message : When contacting https://dc02/EWS/Exchange.asmx received
the error The underlying connection was closed: An
unexpected error occurred on a send.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1013
Type : Error
Message : When contacting https://dc02/EWS/Exchange.asmx received
the error Unable to read data from the transport c
onnection: An existing connection was forcibly closed by the remote host.
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1013
Type : Error
Message : When contacting https://dc02/EWS/Exchange.asmx received
the error An existing connection was forcibly clos
ed by the remote host
RunspaceId : df0faa81-7b95-4f99-b17c-21b01a811d38
Id : 1027
Type : Error
Message : [EXCH] Error contacting the UM service at https://dc02/EWS/Exchange.asmx.
Elapsed time was 0 milliseconds.
Oh, and finally the internal domain address doesn't have an SSL certificate assigned to it - do you think this could be causing issues?
Any ideas?
July 8th, 2010 3:52pm