OWA 2007 hangs after enter the username&password (Network Steve Forum)

OWA 2007 hangs after enter the username&password

Hi, I've exchange 2007 SP1 installed on W2k8,architecture consists of 2 CAS&Hub NLB servers and 2 CCR servers. Everything was working fine and suddenly we had a problem to acces one of CAS by using OWA yesterday, I can get the OWA logon screen ok but hanging after ueser name & password are entered, it always appearing the logon screen and goes no further. But access another CAS is normal. I have checked the log, there are no any incidate error logs in the event log. Here are some IIS log,2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:01 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 2009-12-11 06:00:02 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15 2009-12-11 06:00:02 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 15 2009-12-11 06:00:02 10.2.1.105 GET /owa/ - 443 username 10.2.100.215 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+5.1;+Trident/4.0;+InfoPath.2;+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+.NET+CLR+3.0.4506.2152;+.NET+CLR+3.5.30729;+.NET+CLR+1.1.4322;+MS-RTC+EA+2) 302 0 0 0 Couldanyone help on this issue? Can I have any ways to check it our? Thanks for your help in advanced.

December 11th, 2009 11:41am

Hi,Please check whether the error message come up in the Application Event log on the problematic CAS.Additionally, compared the authentication between the two CAS and check whether any difference is existing.ThanksAllen

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December 14th, 2009 11:05am

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