OWA - inbox unread view not updating

Hi,

thanks for message, but I never had this popup before (with Exchnange 2013). I tried just a few seconds ago with a fresh new user, but the message tip doesn't appear.

Any suggestion?

Best regards.

Germano

August 11th, 2015 3:39am

Hi

with OWA on Exchange 2010 I'm able to get the message TIP. It would be great if it were available also on Exch2013.

Germano 

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August 11th, 2015 4:00am

Dear All,

I have a strange behavior with Unread View (filter of Inbox): if i open and read an email selected from "Unread View" , the email remains not read; only if I open the same email from "inbox" the mail is correctly marked as read. My environment is Exchange 2013 CU 8.

Probably it could be by design, but I'm not able to find a "certified" documentation on it.

Thanks in advance.

Best regards.

Germano 

August 11th, 2015 11:39am

Its by design, you have to click on "Mark as Read" (Right top below -> Forward ...) if you have opened the mail in "Unread View"
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August 11th, 2015 7:23pm

Hi,

it was my same point of view, even if the Outlook client has a different behavior: if you choose and open a mail in the Unread Mail, it's marked as read...

Thanks for your suggestion.

Best regards.

Germano

August 12th, 2015 2:23am

Hi,

It's by design in OWA, not in outlook. When I click 'Unread View' folder first time, the following tip will pop up:

Best Regards.

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August 12th, 2015 3:22am

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