When I am trying to move my one PST folder to new PST folder I am getting "Can't move items because there are messages flagged as private" Error

Any help form the group would be appriciated tried to search from google but no answer and I have no idea seeing this error first time this the not a master PST folder but sub folder of one PST

Looking forward to waiting for your help guys:)

• Edited by NP905 Tuesday, July 08, 2014 1:24 AM

Outlook looks to perceive if items are mark private only when any folder is opened. When you attempt to copy a folder with subfolders among mailboxes, outlook doesn't really open the folder and outlook can't tell if there are any other items in the subfolders that might be marked private. That is the main reason behind the error message you are getting.

You have 2 options

1.  Move the subfolders out, one folder at a time, and then reorganize them once moved.

2. Assign your account delegate permission to the second mailbox, with the option to 'let delegates see my private items' enabled.

To do this-

(i) Log into the second mailbox (need to open it as the first account in the profile) and give your other account full delegate access.

(ii) Open Outlook using a profile where your main mailbox is the first account and the second is opened as a shared mailbox.

Please do let me know if the above solution does not resolve your issue, else I will provide you with some other solution.

• Edited by Eric Simson Tuesday, July 08, 2014 4:47 AM
• Proposed as answer by Mimi GentzMicrosoft employee Tuesday, July 15, 2014 3:47 PM

Many Thanks Eric,

I will try this and will let you know if this resolves issue

I'm glad that my solution has resolved your answer. Could be please mark my solution as answer so that any other user facing the same problem as you have faced, could see the solution directly rather than going though the complete thread and other similar threads.