OOF error in outlook 2007
Hi all
when using outlook 2007 and the users mailbox is on an Exchange 2007 server the out of office assistant doesn't work. When we start the out of office assistant the following message is displayed:
'Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later.'
Using Outlook 2003 and connect to the same mailbox, OOF works fine,and also OOF in OWA works fine.
When we tested outlook 2007 through Test email autoconfiguration we are getting follwing message
" Autoconfiguration is unable to determine your settings"
Please any help us to resolve this issue
Regards
Asha
July 13th, 2010 10:40am
Hi
Does your autodiscover function work?
You can use outlook and https://www.testexchangeconnectivity.com/
Post the result in hereJonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog:
http://www.testlabs.se/blog
Free Windows Admin Tool Kit Click here and download it now
July 13th, 2010 10:42am
Hi,
when i checked following URL in IE
https://mailbox.xyz.net/Autodiscover/Autodiscover.xml
following result is coming
<?xml version="1.0" encoding="utf-8"
?>
-
<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
-
<Response>
-
<Error Time="13:34:50.6632693"
Id="805887838">
<ErrorCode>600</ErrorCode>
<Message>Invalid Request</Message>
<DebugData
/>
</Error>
</Response>
</Autodiscover>
July 13th, 2010 11:44am
Hi
Here are 2 very good links, read them in listed order
Nice blog post about Autodiscover
http://www.shudnow.net/?s=autodiscoverserviceinternaluri
White paper regarding Autodiscover
http://technet.microsoft.com/en-us/library/bb332063%28EXCHG.80%29.aspxJonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog:
http://www.testlabs.se/blog
Free Windows Admin Tool Kit Click here and download it now
July 13th, 2010 11:59am
Hi,
Whether all the users have this issue or just certain user?
Please understand that Outlook 2007 clients connect Autodiscover to get the OOF URL. Through OOF URL, the OOF can be working.
Please run test-outlookwebservices |fl command in EMS, then post here.
Additionally, below article can help you troubleshoot this issue:
http://www.proexchange.be/blogs/exchange2007/archive/2009/07/14/your-out-of-office-settings-cannot-be-displayed-because-the-server-is-currently-unavailable-try-again-later.aspx
Thanks
Allen
July 16th, 2010 9:58am
Hi,
still OOF problem is not solved we got one more problem OWA .
when we tried to access OWA url inside the exchange server following error is coming
"440 login timeout"
when we tried to access OWA url in clients and outside following error is coming
"custom error module does not recognize this error"
when we tried to follow the instructions given in below link
http://msmvps.com/blogs/cgross/archive/2004/08/08/11472.aspx
we are not able to find IUSR_<var>Server_Name</var> user in active directory. one more problem is builtin groups,computers,domain controller nothing is visible in active dirctory,but when action->find and search for
any domain joined computer we can see.
Setup info:Domain and exchange server 2010 both installed on same box of windows server 200R2.
Please help us to resove the issue
regards
Asha
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July 16th, 2010 11:06am
Hi,
Please try to reinstall CAS to fix the issue.
Thanks
Allen
July 19th, 2010 8:42am
Hi,
Thanks for the support we are able to resolve owa 440 login timeout problem,but still we have OOF error,please help us to resolve the problem
Regards
Asha
Free Windows Admin Tool Kit Click here and download it now
July 23rd, 2010 8:35am
Hi
Here are 2 very good links, read them in listed order
Nice blog post about Autodiscover
http://www.shudnow.net/?s=autodiscoverserviceinternaluri
White paper regarding Autodiscover
http://technet.microsoft.com/en-us/library/bb332063%28EXCHG.80%29.aspx
Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog:
http://www.testlabs.se/blog
For the OOF issue, check these links and make sure you understand autodiscover function
Just ask if there are any questions
Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog:
http://www.testlabs.se/blog
July 23rd, 2010 10:35am
Here check this page out. It gives the 4 ways to configure the autodiscover service.
http://www.exchange-genie.com/2007/07/exchange-2007-autodiscover-service-part-1/
To test your efforts you can go into outlook and then right click on the outlook in the taskbar with the control key held down. About midway the weblink it shows the test email autoconfiguration.
http://support.elephantoutlook.com/kb/afmviewfaq.aspx?faqid=71605
If autodoscover is configured correctly OOF, Free/Busy and Autoconfigure should work.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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July 24th, 2010 9:55am