So I have my RTM environment build, and I have my public folder mailbox setup and folders created.

I've granted my test user access via EAC. However when I go in via OWA or Outlook 2013, I do not see them anywhere.

Is there some magic to getting access to these? I tried also going to open another mailbox but I was under the assumption they would show up just like they did in previous versions? At least it did from some of the screenshots I've seen.

• Edited by thetootall Sunday, October 28, 2012 2:31 AM

Thanks for the suggestions. I've tried creating a clean profile on both Outlook 2010 & Outlook 2013 but no public folder tree appears.

Also I went to look at the permissions and everything looks OK, with my Test User having Owner rights on the public folder tree (Data is the root folder):

[PS] C:\Program Files\Microsoft\Exchange Server\V15\scripts>Get-PublicFolderClientPermission | fl

cmdlet Get-PublicFolderClientPermission at command pipeline position 1
Supply values for the following parameters:
Identity: \Data


RunspaceId   : 927ac030-8631-4f89-b974-6252f4113d0d
Identity     : \Data
FolderName   : Data
User         : Default
AccessRights : {Author}
IsValid      : True
ObjectState  : New

RunspaceId   : 927ac030-8631-4f89-b974-6252f4113d0d
Identity     : \Data
FolderName   : Data
User         : Anonymous
AccessRights : {None}
IsValid      : True
ObjectState  : New

RunspaceId   : 927ac030-8631-4f89-b974-6252f4113d0d
Identity     : \Data
FolderName   : Data
User         : Test User
AccessRights : {Owner}
IsValid      : True
ObjectState  : New

• Marked as answer by thetootall Thursday, November 01, 2012 5:38 PM
• Unmarked as answer by thetootall Thursday, November 01, 2012 5:38 PM
• Edited by thetootall Thursday, November 01, 2012 5:39 PM

I think I'm getting close.

Since this was in my lab environment and I had a split DNS domain going, it wasn't until I was debugging an issue with EWS on the Lync 2013 side and integration of UCS that it tipped me off I was missing a few DNS records.

After I fixed the External EWS URL and added the mail server ExternalURL in DNS name plus the autodiscover ExternalURL, I briefly saw the Public Folders appear in Outlook but then it disappeared, and I'm still not seeing it in OWA. Time for a little more digging but I think I'm on the right track, though it not appearing in OWA is throwing me for a loop.

• Marked as answer by cara chenMicrosoft contingent staff Thursday, November 08, 2012 7:27 AM

I've had the same problem with Outlook 2010. I've solved it by setting the password authenthication to "NTLM" (folder "security"), connection to HTTP (folder "connection") and proxy settings to the exchange server address ("https://<servername>") in the profile.

After that, i'm able to see the public folders in Outlook. OWA seems not to display them at all.

• Edited by DanielLW Thursday, February 28, 2013 12:38 PM
• Proposed as answer by DanielLW Thursday, February 28, 2013 12:41 PM
• Unproposed as answer by DanielLW Thursday, February 28, 2013 12:42 PM

Did you try right clicking on the Favorites in OWA 2013? It will give you and option to add public folder.

• Proposed as answer by Oliver Rother Tuesday, October 08, 2013 10:03 AM

I think I'm getting close.

Since this was in my lab environment and I had a split DNS domain going, it wasn't until I was debugging an issue with EWS on the Lync 2013 side and integration of UCS that it tipped me off I was missing a few DNS records.

After I fixed the External EWS URL and added the mail server ExternalURL in DNS name plus the autodiscover ExternalURL, I briefly saw the Public Folders appear in Outlook but then it disappeared, and I'm still not seeing it in OWA. Time for a little more digging but I think I'm on the right track, though it not appearing in OWA is throwing me for a loop.

I have a similar problem and I think you would be able to help solve it.
On the exchange server 2013 Create public folder. If the user is logged into the computer under a domain account in the outlook folder visible. But if you connect to exchange outlook from a local computer account, public folders are not visible.
You could solve this problem?????

• Edited by Nikita Yachmenev Tuesday, March 12, 2013 1:21 PM
• Proposed as answer by Paul Michna Tuesday, August 05, 2014 3:13 PM

So I have my RTM environment build, and I have my public folder mailbox setup and folders created.

I've granted my test user access via EAC. However when I go in via OWA or Outlook 2013, I do not see them anywhere.

Is there some magic to getting access to these? I tried also going to open another mailbox but I was under the assumption they would show up just like they did in previous versions? At least it did from some of the screenshots I've seen.

Hi,

I am having the same problem right now. I have exchange 2013 RTM With 2007 in co existence. But all mailbox and public folder were already moved to 2013 server. Created new Public Folders in Exchange 2013 etc. Outlook client can see public folders but from OWA, they cannot. Did you find a way to solve it ?  Thanks