Hello all

Little background.  my company is currently using 2 companies to host our emails.  bluehost has our domain and x7hosting has our emails.  It is a simple pop email service.  We want to change over to exchange so we purchased a server that will act as a file server and a exchange server.  About 1 month ago I set up exchange server and was able to sent out emails with no issues but was not able to receive emails due to x7hosting still holding on to our domain. flash forward to today we want to redirect our domain to our in house server with exchange.  OUT of the blue i am no longer able to send out emails. we have not yet redirected our domain to our server but we would like to do so ASAP.  currently our emails are staying in our drafts.

i have gone through multiple forums but cannot find any luck

currently using this server with 2 NIC cards one is for a file server

• Edited by rvelasco Thursday, August 27, 2015 6:04 PM

Hi,

What is the NDR received on the sender side ?Please post NDR that the user receives for further analyse.

Please ensure that you have the correct DNS record(MX record,A record) for the Exchange Server.You can use Nslookup to check it. You can refer to the below link : http://support.microsoft.com/kb/200525

Then try to restart Microsoft Exchange transport service. If it doesnt work ,I suggest you can check your receive connector configuration .

Also check your firewall and ensure some essential  port(25 443 110) can be opened for internet emails.

Regards,

David 

• Edited by David Wang_Microsoft contingent staff Monday, August 31, 2015 6:32 AM

Hello,

There might be a bit of a misunderstanding and might be my fault.

Currently i am only worried about OUTGOING mail.  My INCOMINGis currently not set up and will not have it live until next week.

So right now if i log into my account and send OUT a email it gets stuck in the DRAFTS folder and do not get a bounce back anywhere just stays there. 

sorry for the confusion

Hi,
According to your description, I understand that mail stay in Draft folder and cannot be delivered while send message.

Does the issue occur on OWA? Please try to login OWA and test mail flow.

If it occurs on owa, it seems that something wrong with Exchange server, for example send connector or receive connector, transport service.
Besides, please try to run Test-MailFlow or Telnet to test the communication of Exchange server. 

If it works fine on owa, it indicate that the problem is related to Outlook client. Please try to run Outlook with safe mode or re-create a profile for testing.

Hope it's helpful to you.

Regards,

David 

• Edited by David Wang_Microsoft contingent staff 6 hours 5 minutes ago

Hi,
According to your description, I understand that mail stay in Draft folder and cannot be delivered while send message.

Does the issue occur on OWA? Please try to login OWA and test mail flow.

If it occurs on owa, it seems that something wrong with Exchange server, for example send connector or receive connector, transport service.
Besides, please try to run Test-MailFlow or Telnet to test the communication of Exchange server. 

If it works fine on owa, it indicate that the problem is related to Outlook client. Please try to run Outlook with safe mode or re-create a profile for testing.

Hope it's helpful to you.

Regards,

David 

• Edited by David Wang_Microsoft contingent staff Tuesday, September 01, 2015 1:23 AM

I might have figured out something.  as stated before i had this exchange server working fine sending out emails. after that i added another NIC card to connect other computers to the server for a file server.  after that is where things went south.  So i took another computer set it up as a fresh windows server 2012 with enterprise and went through the set up.  i only connected one connection to the second server with a static ip. right away exchange server was working with no issues and was able to send out emails.

therefore is there a special way to set up a exchange server in a windows server that corresponds with a file server?

both NICShad different dns servers and ip addresses.

Update- just tested it again.  connected 2nd computer directly to our static IP and works fine. the issues come into play once i go through a router. i tired opening the ports 25-110-443 but no luck.  any ideas?

• Edited by rvelasco Wednesday, September 02, 2015 3:27 PM update

I started fresh with only 1 static ip going into the server and everything is all set.  just will have to plan how to set this up as a file server in the future. thanks for the help all!!

• Proposed as answer by David Wang_Microsoft contingent staff 6 hours 23 minutes ago