Not able to recieve external emails.
Dear all, I m in trouble please help. I am not able to recieve mails from external mails such as hotmail, gmail, yahoo etc But i can send it to them & have no problem while sending and recieving mails in LAN. This problem is only for newly created mailboxes. The cisco pix 515 conected to edgeserver & edge to mail server. When i send a mail the following error is shown: ------------------------------------------------------------------------------------------------ Delivery to the following recipient failed permanently: smal@ez.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 User unknown (state 14). ----- Original message ----- MIME-Version: 1.0 Received: by 10.224.58.209 with SMTP id i17mr1105131qah.143.1281161337062; Fri, 06 Aug 2010 23:08:57 -0700 (PDT) Received: by 10.229.177.40 with HTTP; Fri, 6 Aug 2010 23:08:57 -0700 (PDT) Date: Sat, 7 Aug 2010 09:08:57 +0300 Message-ID: <NLkTinZGVV204MyuGksV4bRBztykwan-e8oXs2pN7v@mail.gmail.com> Subject: test From: shefeeh m <sh@gmail.com> To: smal@ez.com Content-Type: multipart/alternative; boundary=00c09f99e52065458a048d359e6c t ----------------------------------------------------------------------------------- I realy appreciate for your answers. Thanking you, Shefe.
August 8th, 2010 9:30am

Hi, run the command Set-DistributionGroup -Identity groupname -RequireSenderAuthenticationEnabled :$false If you want to do the same for all your distribution groups, run the shell command Get-DistributionGroup | Set-DistributionGroup -RequireSenderAuthenticationEnabled :$false I hope this will help you. Regards. Shafaquat Ali.M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2, Phone: +923008210320
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August 8th, 2010 9:42am

Dear, Thnks for your replay, But the mails are not even reched in edge.& where shall i run this in edge or in mail server -shefe
August 8th, 2010 9:49am

Hi, If mails are not landing on your Edge box than check your firewall settings I think your firewall is the real problem. Try to open all ports which exchange needs to run. Regards. Shafaquat Ali.M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2, Phone: +923008210320
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August 8th, 2010 9:54am

Dear Shafaquat Ali, I thankyou verry much but how come the mail boxes i created before are running with no error,users can send&recieve mails with no problem.but only for newly created emails. I realy apppriciate for your help. -shefe
August 8th, 2010 11:42am

Hi, Sorry for late reply but I think there is something different in your new users configurations so check step by step every thing and I hope you will get done. Regards. Shafaquat Ali.M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2, Phone: +923008210320
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August 8th, 2010 1:12pm

Dear Shafaquat Ali, I checked every configuration its the same as previous users,can you please send me which all port shall be open in fire wall for exchange,& please let me have the steps. Thanks again, -shefe
August 8th, 2010 2:52pm

Dear Shafaquat Ali, There is no change in configuration,can u please send me the steps to be done on firewall ie in Microsoft ISA or in cisco pix515. I realy apppriciate for your help. -shefe
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August 8th, 2010 2:59pm

Hi, You need to open you port like 443 and 25 on your firewall site also can you please post some event ids if you are getting on your event viewer . Regards. Shafaquat Ali.M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2, Phone: +923008210320
August 8th, 2010 3:26pm

Dear Shafaquat Ali, plese find the events on edge, plese give me guides. -------------------------------------------------------------------------------------------------------------------------- 1. An internal transport certificate expired. Thumbprint:EEF4F2218C58FF2E6117BC1642B3FC28E020E8F3 For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ------------------------------------------------------------------------------------------------------------------------ 2. Microsoft Exchange couldn't find a certificate that contains the domain name ez__.e__a.local in the personal store on the local computer. Therefore, it is unable to support the STARTTLS SMTP verb for the connector edgesync - default-first-site-name to internet with a FQDN parameter of ez__.e__a.local If the connector's FQDN is not specified, the computer's FQDN is used. Verify the connector configuration and the installed certificates to make sure that there is a certificate with a domain name for that FQDN. If this certificate exists, run Enable-ExchangeCertificate -Services SMTP to make sure that the Microsoft Exchange Transport service has access to the certificate key. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ------------------------------------------------------------------------------------------------------------------------- 3. The Address Rewriting agent configuration was loaded. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp -------------------------------------------------------------------------------------------------------------------- -shefe
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August 8th, 2010 3:49pm

Hi, As per this error there is no problem with your firewall even your certificate has been expired so kindly get new certificate from CA which you are using for your exchange box. For more detailed help kindly read this article. http://technet.microsoft.com/en-us/library/bb851505%28EXCHG.80%29.aspx I hope this will help you. Regards. Shafaquat Ali. M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2, Phone: +923008210320
August 8th, 2010 5:10pm

Dear Shafaquat Ali, Thak you, thank you a thousand times....... I realy appriciate for your help,I renewd the certificate now the mail is woking fine. Every thing which helped me was your profetional trouble shouting guidens. May GOD bless you. Faithfully shefeeh m shefe56@hotmail.com NB:-can u please send me a mail to my email id.Just to keep in touch with you.
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August 9th, 2010 12:20pm

Hi, I M really glad to know that I could help you also I will send you the mail dont worry. Regards. Shafaquat Ali.M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2, Phone: +923008210320
August 9th, 2010 12:32pm

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