Not able to access ECP for new Exchange server

Hi,

I have created a new Exchange CAS server for DR site. I am not able to access ECP using the IP address / Localhost / Hostname, where it will redirect to externalurl and failed. It showed the page cannot be displayed after I key-in username and password. and the url showed https://owa.externaldomain.com/owa/auth/owaauth.dll

Thank you

Best regards,

See Keong

July 19th, 2015 11:25pm

Please try with the below and update the results

 https://DomainName.com/ecp?ExchClientVer=15 

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July 19th, 2015 11:58pm

You look to be in case 2 from this article, based on the assumption that the mailbox of the account logging in is actually hosted on a mailbox database being active in an AD site containing an Exchange 2013 CAS with the ExternalURL stamped:

"For Outlook Web App requests, if the mailboxs location is determined to be in another Active Directory site and there are CAS2013 members in that site that have the ExternalURL populated, then the originating CAS will redirect the request unless the ExternalURL in the target site is the same as in the originating site in which case CAS will proxy (this is the multiple site single namespace scenario)."

This would mean that your external domain is not reachable by the internal clients. Please note that "Since the release of Exchange 2007, the recommendation is to deploy a split-brain DNS infrastructure for the Internet-based client namespaces. A split-brain DNS infrastructure enables different IP addresses to be returned for a given namespace based on where the client resides if the client is within the internal network, the IP address of the internal load balancer is returned; if the client is external, the IP address of the external gateway/firewall is returned." - mentioned here (the article belongs to an excellent series of Exchange Server 2013 planning documentation).

You can avoid the error altogether by setting the ExternalURL against the DR CAS to be the same value as the one in your Internet-facing "main" site, but that would defeat the whole purpose of setting up a DR site.

July 20th, 2015 3:06am

Hi Sathish,

It not work for me. Still facing same issue

Thank you

Best regards,

See Keong

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July 20th, 2015 4:30am

Hi Albert,

I did configure the same externalurl for DR CAS as Main CAS, the problem still occur. What configuration should I do on split-brain DNS? as both DC at DR and Main are AD integrated.

Thank you

Best regards,

See Keong

July 20th, 2015 4:33am

Are there Exchange Server 2010 machines or is this an-all Exchange Server 2013 deployment ?
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July 20th, 2015 3:51pm

I have implemented something like that, and I have configured in this way:

Main Site:

CAS_Main  External URL: https://owa.externaldomain.com/owa

DR Site:

CAS_DR        External URL: https://dr.externaldomain.com/owa

If you need CAS on DR Site answer as if it were the main site (in case of disaster) you need only point by dns and keep External URL of Virtual Directory without modifying.

MAVH

July 20th, 2015 5:04pm

Hi Albert,

It is all Exchange 2013 server

Thank you

Best regards,

See Keong

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July 20th, 2015 8:51pm

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