No external incoming mail for specific users
Hi all, I have two exchange 2003 SP2 servers. Some new users with mail boxes on server 1 do not recieve external email ie from outside our domain. All users recieve internal email. If I move a faulty mailbox to server b, all their external email comes into their mail box. I noticed an excess of log files under the mdbdata, checked the backup and sure enough it had not run for 2 weeks. I ran a manual backup and presto the log files are gone. Still have the problem though. I have 248 Mail boxes on this server.
June 30th, 2010 8:14am

Hi , Kindly elaborate that have you have some group policy on your server also check the event viewer and check if there is any error so post it here please. Regards. Shafaquat Ali.M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2
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June 30th, 2010 8:20am

Was this working earlier? The basic mail flow works as follows external domain --> MX --> FW (anti spam device ) --> FE Server --> Back end. see if those mails are even hitting the FW. I will bet on the FW rules.Raj
June 30th, 2010 11:41am

Hi AngIT, What about your scenario, such as topology. Per your description, you have two exchange 2003 sp2, how do you configure the two server, is it one a FE and the other one is BE. If so, you should create the user mailbox on BE. If not os, please post more information, we could do more research regarding to your issue? Regards! Gavin
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July 2nd, 2010 12:46pm

What is message tracking showing on the users not receiving internet email? Any NDR's generated?MVP Exchange Server
July 2nd, 2010 7:34pm

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