Our office has a general mailbox called RealEstate@domain.com that allows customers to send in information to some of our staff. The staff want to have an out-of-office reply with information that their email was received along with some other organization boilerplate. They also want to make sure that customers cannot reply to the message at that point. Is there any way to reply to a message with another sending address such as No-Reply@domain.com? Maybe a Mailbox Rule of

we cant use transport rule to have a auto reply. only option I can think of is outlook rules. can you set the rule to have a server reply action, set the from address and check?

Hi,

As what John says, the transport rule doesnt work for auto-reply. We can do the following steps to create a client side Inbox Rule to have a try:

1. create a new message with an auto-reply message body.

2. Click FILE > Save as, select Outlook Template in the Save as type option.

3. Save the message as an Outlook Template.

4. Click FILE > Manage Rules & Alerts > New Rule.

5. Select Apply rule on messages I receive, click Next.

6. Create the rules with Send to conditions and reply using actions. For example:

7. Click next and finish the rule. Then the auto-reply has been configured in the mailbox RealEstate@domain.com side.

As for the no-reply account, I havent find any method in my knowledge.

Regards,

For client-side rules to work, does the client need to be logged in?

yes, if it is client side rule then we need have outlook open. we have an option to create server reply also. for that we no need keep outlook open. please check that

I found a solution that works for me. I created another email address called No-Reply@domain.com and configured my RealEstate@domain.com to forward a copy to that address. I put an out of office reply on that account and that seems to work for m.