Newbie - IP has been changed for WAN
Hi all, I'm new at the exchange server thing and have been given the job of looking after IT. I've got a pretty extensive background in other computer "stuff" and can play with routers quite happily - but I'm in the (hard) beginnings of the learning curve with exchange. A lot of information out there assumes that you have read the book from the start and know how to navigate around the software. I've had to hit the ground running and there are a LOT of debri and I keep tripping. :P My question is as follows. :) When I came here, we were using a 3G dongle to access the internet and emails, with a fixed IP. Today, we moved away from the 3G to a wireless version of ADSL. We received a new router and an new IP address. The internet is working fine and I can send emails to myself and to others in the intranet - but we aren't receiving emails from outside. We host our own exchange server (2003) but our domain is hosted elsewhere. What I need to know is, how do I check the IP address that exchange is using for receiving emails? Should I be changing the pointers where the domain is hosted? Please dumb it down, as my knowledge is sparce in this area. Ask me anything about most of other things, but I've left the "real" networking to the experts - but now it seems that I'm having to learn to be an expert. :D Thanks to everyone, in advance. :D Mandy
August 17th, 2011 10:23pm

What I need to know is, how do I check the IP address that exchange is using for receiving emails? Should I be changing the pointers where the domain is hosted? There are several ways to determine your mail exchanger. One way is to use services on the Web, such as with the link below. Your MX record need to point to your new IP address. That is if your Exchange server is configured to receive mail directly. You might also have a third party hosting your SMTP gateway for antivirus /anti-spam handling. If that is the case, they will need the new IP address. Type your domain, query type: MX - Mail exchange NsLookup http://centralops.net/co/NsLookup.aspx An alternative way would be to use the command line ("Dos box"): C:\Users\felicia>nslookup -querytype=MX Default Server: dc-01.smith.lan Address: 10.0.0.4 > hosle.org Server: dc-01.smith.lan Address: 10.0.0.4 Non-authoritative answer: hosle.org MX preference = 10, mail exchanger = mx.hosle.org hosle.org MX preference = 20, mail exchanger = mx2.mailhop.org mx.hosle.org internet address = 83.109.5.247 > quit C:\Users\felicia> MCTS: Messaging | MCSE: S+M
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August 17th, 2011 11:02pm

On Thu, 18 Aug 2011 02:14:31 +0000, PC Girl wrote: >I'm new at the exchange server thing and have been given the job of looking after IT. I've got a pretty extensive background in other computer "stuff" and can play with routers quite happily - but I'm in the (hard) beginnings of the learning curve with exchange. A lot of information out there assumes that you have read the book from the start and know how to navigate around the software. I've had to hit the ground running and there are a LOT of debri and I keep tripping. :P > >My question is as follows. :) > >When I came here, we were using a 3G dongle to access the internet and emails, with a fixed IP. Today, we moved away from the 3G to a wireless version of ADSL. We received a new router and an new IP address. The internet is working fine and I can send emails to myself and to others in the intranet - but we aren't receiving emails from outside. > >We host our own exchange server (2003) but our domain is hosted elsewhere. Does that mean that your external DNS is at your ISP? Or does it mean you have your e-mail delivered somewhere else? >What I need to know is, how do I check the IP address that exchange is using for receiving emails? Your Exchange server is probably using an IP address on one of the non-routable networks (10.0.0.0\8, 192.168.0.0\16, or 172.16.0.0/12). You probably have a routable IP address assigned to your router. In your external DNS, the MX record references the "A" record for your server's name. That "A" record has the external IP address of your router. If it still has the old IP address it needs to be changed. Your external IP address should also have a PTR record in DNS. Arrange with your ISP to make sure it's there. The name on the PTR should match the name your SMTP server places into the HELO or EHLO command it sends when it starts a conversation with another SMTP server. >Should I be changing the pointers where the domain is hosted? You should change the A and PTR records (or have the ISP change them). --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP
August 18th, 2011 12:09am

So far how did you access ur mails from outside. -bpara
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August 18th, 2011 2:06am

Hi, We need to configure the following to receive internet emails. 1. Configure recipient policies. 2. Configure inbound SMTP virtual server settings. Manually Configuring Your Exchange Server for Internet Mail Delivery http://technet.microsoft.com/en-us/library/aa998167(EXCHG.65).aspx Xiu
August 19th, 2011 3:47am

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