I have run across an issue I can't figure out for a user. First off I copied to create his profile off of another users. Then set everything up like normal eg. My Document and email account. But the thing is he has been having major issues with losing his inbox emails. I assured he disabled his auto archives in options and inbox properties but still is losing. It seems to be doing a consistant trend of losing anything past about week old. If somebody has any suggestions please fell free to respond; I really need the help. Thanks

You can try 1. Disable all the rules from outlook. 2. disconnect the user from the mail box, reconnect him back and check. 3. check from OWA if the mails are missing from there also.Raj

Hi, Is it a Exchange account? If the you can find the emails in OWA, try to disable Cached exchange mode and see if the issue persists: 1. Click Tools->Options->Mail setup tab->E-mail Accounts. 2. Highlight the outlook account, click Change. 3. Uncheck the "Use Cached Exchange mode" checkbox and restart the outlook. If the user is using a POP3/IMAP account, the messages that send to his account are deleted by default from the exchange server after they are downloaded to your computer. These downloaded messages are saved in a .pst file. You problem can be caused by the corrupted pst file, try to repair it and see if the issue persists. Before repairing , please first back up the original .pst file. Repair an .ost or .pst file in Outlook http://office.microsoft.com/en-us/outlook/ha010563001033.aspx