Why do you say there was a virus-infected .docx file?
Any chance you worked on it on a flash drive?
http://www.docxrepairtoolbox.com/
- Marked as answer by kimiUzumake Tuesday, July 08, 2014 10:15 AM
http://www.docxrepairtoolbox.com/
- Marked as answer by kimiUzumake Tuesday, July 08, 2014 10:15 AM
Hi,
We can try to open the document by using the Open and Repair feature in Word:
To open a specific document by using the Open and Repair feature in Word, follow these steps:- Start Word.
- On the File menu, click Open.
Note In Word 2007 or Word 2010, click the Microsoft Office Button, and then click Open. - In the Open dialog box, click to select the file that you want to open.
- Click the down arrow on the Open button, and then click Open and Repair.
You can refer to this kb below to find more details:
http://support.microsoft.com/kb/893672/en-us
Hope this helps.
Regards,
Melon Chen
TechNet Community Support
- Marked as answer by Melon Chen CHNMicrosoft contingent staff, Moderator Monday, August 11, 2014 1:57 AM
Hi,
We can try to open the document by using the Open and Repair feature in Word:
To open a specific document by using the Open and Repair feature in Word, follow these steps:- Start Word.
- On the File menu, click Open.
Note In Word 2007 or Word 2010, click the Microsoft Office Button, and then click Open. - In the Open dialog box, click to select the file that you want to open.
- Click the down arrow on the Open button, and then click Open and Repair.
You can refer to this kb below to find more details:
http://support.microsoft.com/kb/893672/en-us
Hope this helps.
Regards,
Melon Chen
TechNet Community Support
- Marked as answer by Melon Chen CHNMicrosoft contingent staff, Moderator Monday, August 11, 2014 1:57 AM
When a Word document file is corrupted, then you can try several methods to recover it:
1. First of all, you can try the recovery function integrated with Microsoft Word, as follows:
1) On the File menu, click Open.
2) In the Look in list, click the drive, folder, or Internet location that contains the file that you want to open.
3) In the folder list, locate and open the folder that contains the file.
4) Select the file that you want to recover.
5) Click the arrow next to the Open button, and then click Open and Repair.
You may find more information about this at:
http://office.microsoft.com/en-us/word-help/recover-the-text-from-a-damaged-document-HP005189610.aspx (for Word 2003)
http://support.microsoft.com/kb/893672/en-us (for Word 2007/2010/2013)
2. Second, you may also try OpenOffice to open and repair the corrupted document. OpenOffice is a free and open source software which is compatible with Word document. Sometimes it can open the corrupt document that Word cannot open.
You can get OpenOffice at http://www.openoffice.org/
3. If 1 and 2 does not work, then you may try third-party tools such as DataNumen Word Repair at
http://www.datanumen.com/word-repair/
It provides a free demo version so that you can try to see if the data you want can be recovered or not.
Good luck!
To download this software visit:- http://www.mannatsoftware.com/stellar-phoenix-word-repair.html