My Outlook SMTP is timing out and works only at 4 minutes!

Hi,

My Outlook 2013 is timing out if the settings are less than 3 minutes and only if it is more than 3 minutes, e-mails are going....

What could be the issue?

This is the same case with Port #s: 25, 26

July 6th, 2015 1:08am

Hi Karthick,

The server timeouts basically tell Outlook when to consider a connection as lost when no server responds has been received after a configured amount of time. When you are on a slow or unreliable connection or a connection with a high latency, and the server timeouts value is too low, unexpected Outlook issues can happen (such as sending duplicate messages, not receiving new mail, etc). In this case, we need to increase the server timeouts.

Please try changing to a faster or a reliable connection to verify if this issue continues.

Please let me know the result.

Regards,

Steve Fan

Forum Support

Free Windows Admin Tool Kit Click here and download it now
July 8th, 2015 9:47pm

Hi Karthick,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance. 

Best Regards,

Steve Fan

Forum Support

July 12th, 2015 9:17pm

Hi,

I'm marking the reply as answer as there has been no update for a couple of days.

If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Best Regards,

Steve Fan

Forum Support

Free Windows Admin Tool Kit Click here and download it now
July 15th, 2015 9:02pm

Hi,

I'm marking the reply as answer as there has been no update for a couple of days.

If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Best Regards,

Steve Fan

Forum Support

July 15th, 2015 9:02pm

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