Hello

My Outlook 2013 from about two weeks stop working properly. It's windows make white (or transparently white) few times a day. The only one thing I recognize is that about that time I added one of my pst files to backup program which involves some VSS system. But a week ago I remove that task from my backup. 

In event log are events:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>   <Provider Name="Application Hang" />   <EventID Qualifiers="0">1002</EventID>   <Level>2</Level>   <Task>101</Task>   <Keywords>0x80000000000000</Keywords>   <TimeCreated SystemTime="2013-07-03T17:08:50.000000000Z" />   <EventRecordID>99601</EventRecordID>   <Channel>Application</Channel>   <Computer>programista</Computer>   <Security />   </System> - <EventData>   <Data>OUTLOOK.EXE</Data>   <Data>15.0.4505.1002</Data>   <Data>2218</Data>   <Data>01ce77f71c612bfe</Data>   <Data>83</Data>   <Data>C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE</Data>   <Data>34970346-e403-11e2-bec3-001cc04127c0</Data>   <Data />   <Data />   <Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>   </EventData>   </Event>

In Control Panel / History I can't find any solution.

What can I do?

Please run Outlook 2013 with safe mode. (Run "Outlook.exe /safe") Please disable suspecious add-ins if the hangs issue doesn't occur in safe mode.

Try to create a new profile to avoid the bad configure XML or corrupted data file.

If you intalled Outlook 2013 in Windows 8 or Windows Server 2012, please install the following update to check the result:

http://support.microsoft.com/kb/2813237?wa=wsignin1.0

Thanks.

Tony Chen
TechNet Community Support

Hello

 Thanks for answer. My system is Windows 8 Professional. 

When trying to lunch Outlook 2013 in safe mode I get:

Cannot start Microsoft Outlook. The command line argument is not valid. Verify the switch you are using.

Patch was installed and after few testing days I can write that Outlook is still hangs up but I think this this occurs less.

I didn't try to make a new profile, after few days of testing I delete ost files and RoamCache and let Outlook to fetch mail from IMAP. Bad idea but I don't have better one than that.

Now I will test this one or two weeks.

Best Regards
Przemysaw Staniszewski