My Outlook 2013 folders aren't syncing
I'm using Outlook 2013 and I recently changed my email accounts from POP3 to IMAP. In doing so, I dragged mail folders from my old POP3 account and dropped them in the IMAP account as I wanted to retain my old emails and use the same folders. Immediately, each folder's name was appended with (This computer only). For example, my folder called "Family" now reads "Family (This computer only)." None of these folders sync with my email accounts on my other devices such as my cell phone or iPad which I have also converted to IMAP. If I delete an email on any device it deletes it on all, but the folders are not showing up except on my desk top. How do I get these Outlook folders to be IMAP folders?
June 27th, 2013 9:08pm

Outlook 2013 changes how IMAP accounts are handled. If the folder's name is appended with (This computer only), that means this is a local folder and doesn't sync with your mailbox.

Based on your situation, please root your mailbox as the following article (perform the steps in a new creating profile would be a good choice):

http://www.msoutlook.info/question/736

After that, create a new subfolder through Web-based access or Outlook site, and then move/copy all of message items from the local folder to solve the problem.

For the local This computer only folders, we recommand backup them to PST.

http://www.slipstick.com/outlook/2013/imap-accounts-outlook-2013/

Tony Chen
TechNet Community Support



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June 29th, 2013 12:29pm

Hi,

I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Cheers,
Tony Chen
Forum Support
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Come back and mark the replies as answers if they help and unmark them if they provide no help.
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July 7th, 2013 10:47pm

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