My Outlook 2013 does not send emails
My Outlook 2013 will receive emails BUT will not send emails
August 31st, 2015 2:33am

Let's try to isolate your issue. Does it work on another workstations if you create your profile? Are you able to send emails using outlook web access? If it is your local problem try OffCAT http://www.microsoft.com/en-us/download/details.aspx?id=36852
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August 31st, 2015 9:38am

Hi David,

Did you get any error message while sending/receiving?

Are you using Outlook on Windows 10? If so, please try the following steps to see the result:

1. Close all apps.

2. Search for <cmd>

3. Right click and select "Run as Administrator"

4. In the command prompt window type in
         sfc /scannow       

5. Let it run to completion

If you are not using Windows 10, please follow the steps listed in the following KB article to troubleshoot the issue:

https://support.microsoft.com/en-us/kb/813514

Hope this helps.

Regards,

Steve Fan
TechNet Community Support

August 31st, 2015 10:03pm

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