Msiexec process keeps on running in background even after successful installation of Office 2013 Standard Sp1

Hello

I'm installing MS-Office 2013 Standard Sp1 on 64bit machine under system context. I can see the installation is done (using verbose log set in config.xml file under .ww folder) , but still I can see more than 200 msiexec processes are running (after 1 day, still I can see the process running are running only).

Can you please help what is the problem here? I can see this issue only on 64bit pc's and not on 32bit Pc's. Let me know if you need setup log file (note: log file size is of 75Mb)

Note: I am using config.xml fil to add language packs. My config.xml file looks like below:

****************************************************************

<Configuration Product="Standard">

 <Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
 
 <Logging Type="Verbose" Path="%temp%" Template="Microsoft Office Standard Setup(*).txt" />

 <AddLanguage Id="match" ShellTransform="yes"/>
 <AddLanguage Id="en-us" />
 <AddLanguage Id="ar-sa" />
 <AddLanguage Id="zh-cn" />
 <AddLanguage Id="zh-tw" />
 <AddLanguage Id="cs-cz" />
 <AddLanguage Id="de-de" />
 <AddLanguage Id="el-gr" />
 <AddLanguage Id="he-il" />
 <AddLanguage Id="it-it" />
 <AddLanguage Id="ja-jp" />
 <AddLanguage Id="kk-kz" />
 <AddLanguage Id="ko-kr" />
 <AddLanguage Id="pl-pl" />
 <AddLanguage Id="pt-pt" />
 <AddLanguage Id="ru-ru" />
 <AddLanguage Id="sk-sk" />
 <AddLanguage Id="es-es" />
 <AddLanguage Id="tr-tr" />

 <!-- <USERNAME Value="Customer" /> -->
 
 <!-- <COMPANYNAME Value="MyCompany" /> -->
 
 <!-- <INSTALLLOCATION Value="%programfiles%\Microsoft Office" /> -->
 
 <!-- <LIS CACHEACTION="CacheOnly" /> -->
 
 <!-- <LIS SOURCELIST="\\server1\share\Office;\\server2\share\Office" /> -->
 
 <!-- <DistributionPoint Location="\\server\share\Office" /> -->
 
 <!-- <OptionState Id="OptionID" State="absent" Children="force" /> -->

 <Setting Id="USEROPERATIONS" Value="1" />
 
 <Setting Id="SETUP_REBOOT" Value="Never" />
 
 <!-- <Command Path="%windir%\system32\msiexec.exe" Args="/i \\server\share\my.msi" QuietArg="/q" ChainPosition="after" Execute="install" /> -->

</Configuration>

********************************



  • Edited by Sandy1220 Saturday, May 30, 2015 8:21 AM change title
May 30th, 2015 8:19am

Hi,

Please share your log file to us, then we can have a look at it.

To protect your private information, please send it to our email address:

ibsofc@microsoft.com

Please add the url of this thread for easy tracking.

Regards,

Melon Chen
TechNet Community Su

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June 1st, 2015 3:26am

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