Move Request sits at Cleanup status for a long time

Is there anyway to speed up this process?

Eventually it goes through, but can take up to 2 hours. What is happening during this phase and can I help it along?

Exchange 2013 to Exchange 2013 move CU8 on both sides.

Thanks

August 28th, 2015 10:43am

It shouldn't take that long.

When one has completed, you need to look at the log file that is created to see what the delay was. It is usually an indication of a problem with the domain replication, particularly if you have two domain controllers or you are going across AD sites.

Simon.

Free Windows Admin Tool Kit Click here and download it now
August 28th, 2015 11:49am

It is a cross forest move job. Which logs should I look into?
August 28th, 2015 12:14pm

The move mailbox log generated at the end of the process.

Simon.

Free Windows Admin Tool Kit Click here and download it now
August 28th, 2015 12:19pm

So some more info. Looks like it is hung up on switching to a mailuser on the source. See error below:

Update-MovedMailbox, parameters -MorphToMailUser "True" -NewArchiveMDB "00000000-0000-0000-0000-000000000000" -ArchiveStatus "None" -DomainController "DC2.mydomain.COM" -Identity "mydomain.com/QMMTest/QMM Test1" -RemoteRecipientData "QMM Test1" -ArchiveDomain $null.


The event viewer shows this command failed
August 28th, 2015 2:24pm

So the issue was that the move request was using a DC from a child domain, and there must have been some communication issues. Once I specified a different DC using the -DomainController switch, the process completed quickly for the second test user.
  • Marked as answer by RichB PSGS 12 hours 57 minutes ago
Free Windows Admin Tool Kit Click here and download it now
August 28th, 2015 2:34pm

So some more info. Looks like it is hung up on switching to a mailuser on the source. See error below:

Update-MovedMailbox, parameters -MorphToMailUser "True" -NewArchiveMDB "00000000-0000-0000-0000-000000000000" -ArchiveStatus "None" -DomainController "DC2.mydomain.COM" -Identity "mydomain.com/QMMTest/QMM Test1" -RemoteRecipientData "QMM Test1" -ArchiveDomain $null.


The event viewer shows this command failed
  • Edited by RichB PSGS Friday, August 28, 2015 6:24 PM
August 28th, 2015 6:23pm

So the issue was that the move request was using a DC from a child domain, and there must have been some communication issues. Once I specified a different DC using the -DomainController switch, the process completed quickly for the second test user.
  • Marked as answer by RichB PSGS Friday, August 28, 2015 6:33 PM
Free Windows Admin Tool Kit Click here and download it now
August 28th, 2015 6:33pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics