Hello,

I tried move mailbox from 2010sp3 to 2013sp1.

All mailboxes seem ok except 2 mailboxes.

1. One mailbox error message is "Error: MigrationPermanentException: Mailbox 'XXXX' has a completed move request associated with it. Before you create a new move request for the mailbox, run the Remove-MoveRequest cmdlet to clear the completed move request. 

I use exchange powershell type"get-moverequest" and I can't find any list.

2. Another mailbox error message is"Error: MigrationPermanentException: The Mailbox database "YYYY" is not the same version as the cmdlet. 

All mailboxes are from same database"YYYY", only one mailbox have this message.

Thanks

Hi Newbee,

Thank you for your question.

Issue one:

We could refer to the following steps to check if the issue persist:

1.        Restart the service of Microsoft Exchange Information Store on Exchange 2010 and Exchange 2013
2.        Run the command of Get-MoveRequest to check if we could get list
3.        Check other mailboxes if it work which move from Exchange 2010

If we could get list by Get-MoveRequest, we could run the following command:

Get-MoveRequest | where {$_.status -eq Completed} | Remove-MoveRequest

Issue two:

There are some steps we could refer to:

1.        Run the move-request for this specific user again
2.        Make sure source and target database without any problems
3.        Change move ways to check if the issue persist, for example EAC or EMS

If there are any questions regarding this issue, please be free to let me know. 

Best Regard,

Jim

Hello,

I restart both exchange server.

I use"Get-Mailbox -ResultSize unlimited", I can see 2 mailboxes in old server, the others in new server.

I use "Get-MoveRequest", I get empty list.

I tried to move to new database again then I get:

Synced mailboxes: 0 of 0 
Finalized mailboxes: 0 of 0 
Failed mailboxes: 0 

Thanks

Newbie

Hello,

Both mailboxes are over 10GB. I tried to delete some old email and compact.

I created new database on exchange 2010 server.

One mailbox can move around exchange 2010 2 databases, just cannot move to exchange 2013.

Another one mailbox baditem is over 100, I will do more research.

Thanks

Newbie

If you run the below, (adding the -Verbose), what is the output?

New-MoveRequest "username" -TargetDatabase "database" -BadItemLimit 50 -Verbose

• Edited by Josh Lavely 13 hours 50 minutes ago Misread information.
• Marked as answer by Newbee-IT 2 hours 28 minutes ago

Thanks