Missing Attachment while the message send thru exchange server 2007
I'm using outlook to send out e-mail thru exchange server 2007, while the recipient using outlook XP or outlook express to receive this e-mail, the attachment will be lost, does anyone has this experience?
October 10th, 2007 7:58pm

Do you have any attachment blocking rules or antivirus software getting in the way?
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October 10th, 2007 10:44pm

what type of attachment? some filetypes are blocked by default. http://office.microsoft.com/en-us/outlook/HP030850041033.aspx
October 10th, 2007 10:48pm

when you recieve the email on your Outlook XP, can you see the attachement icon along with the email ? from your outlook express check attachment settings, it might configured to block certain attachment settings. also try to send same attachment to your hotmail or yahoo, by this you will know if your exchange server 2007 blocks attachments or not. if you recieve the attachment to your yahoo or hotmail, then your exchange server 2007 does not block any attachments, then you need to check outlook xp and express settings , but if didn't recieve attachment on hotmail or yahoo, then your exchange 2007 been configured to block attachments, you need to check if you have antivirus or antispam application running on your exchange server 2007 , and check if there is any transport roles been created under your exchange server 2007 where its been configured not to send any attachments outside your exchange server. please let me know the status of your problem after you read this post. Regards,
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October 12th, 2007 3:40am

Hi, There is a tool called Advanced Outlook Express Repair. I have used it to repair many corrupt Outlook Express dbx files on my damaged disks successfully. Its homepage is http://www.datanumen.com/aoer/ Alan
May 5th, 2008 4:26pm

Hi!I do not know if your issue got resolved, but I experienced the same issue, I could even replicate the issue. Better yet I was also able to solve this issue.In my case it had to do with the configuration of the exchange server.* In the Exchange Management Console open "Organization Configuration" -> "Hub Transport"* Click the tab "Remote Domains"* Open "Default" and goto the tab "Format of the original message sent as attachment to journal report:"* Under "Exchange richt-text format:" change the setting to "Never use" and click OKThis setting prevents the use of Exchange rich-text format, which is the cause of the problem. The formatting, HTML or RTF, of the actual mail is not lost.Hope this helps!Regards,ErikMCSE 2000/2003
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March 25th, 2009 1:51pm

Erik, Thank you so much for your post! This was exactly our issue. I was searching all over for this answer, and as far as I can tell, you are the only one who had posted this solution. Sam
July 11th, 2009 12:41am

Erik ... you are a legend I've been spending the last 2 hours trying to figure this out and was just about to tell the end user to go over to Outlook instead of Outlook Express when I stumbled into your post and it worked straight up!! You should get paid for fixing Microsoft's mistake :)
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January 6th, 2010 6:10am

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