Microsoft Word 2013 Bullet Dropdown List Crash

I am using Microsoft Word 2013, and when I choose the drop down list for the bullet, numbering and multilevel list, an error will occur and crash the whole Microsoft Word 2013. Does anyone have a solution to this?


  • Edited by SteveYongCC Saturday, March 09, 2013 4:45 AM
March 9th, 2013 4:42am

Try this: Exit Word if it is running. In your user profile, delete the ListGal.dat file. Restart Word and try applying numbering again.
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March 9th, 2013 12:58pm

Thank you very much Stefan Blom, the problem has been sloved!
March 9th, 2013 3:00pm

You are welcome.
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March 9th, 2013 3:23pm

hello mate, i am inexperienced with computers and i face a problem. When i try to insert bullets into any micorsoft office 2013 word, the word program crashes. How can I access the ListGal.dat file? Please give me instructions on how to access the user profile. Thank you very much.
June 14th, 2013 10:16am

You can search Windows for the file (be sure to search hidden files and folders).

To open the user profile main folder, you can do the following: Hold the Windows logo key as you press R; in the Run dialog box, type

%userprofile%

and press Enter.

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June 14th, 2013 10:24am

I've tried deleting the file but my Word document is still crashing. Any other ideas? This is frustrating the craziness right out of me!
August 11th, 2013 6:57pm

I've tried deleting the file but my Word document is still crashing. Any other ideas? This is frustrating the craziness right
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August 11th, 2013 7:34pm

Hi There,

removing the ListGal.dat file solved my issue. Thank you Stefan

July 27th, 2015 5:31am

You are welcome.

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July 27th, 2015 7:21am

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