Microsoft Visio 2013 & Project 2013 with Office 365 Pro Plus

Hi

I currently have an E3 version of O365 installed (32bit) on my x64 Win 7 Pro laptop.

When i try to install Visio Std 2013 or Project 2013 from the ISO, they both fail.

Am I using the correct iso's, or is there another version of Visio / Project that is specifically for Office 365 Pro Plus?

SW_DVD5_Project_2013w_SP1_W32_English_MLF_X19-35652.ISO
SW_DVD5_Visio_Std_2013w_SP1_W32_English_MLF_X19-36143.ISO

Any help / advise greatly appreciated

AK

September 10th, 2015 7:00am

Hi,

This issue caused by this reason:

You can install Microsoft Office 2013 by using either the traditional MSI or Click-to-Run (C2R) methods. Even though you may be able to install Office 2013 by using both methods, we do not support the coexistence of an Office 2013 MSI and Office 2013 Click-to-Run installation on the same computer.

Your Office 365 is C2R edition, but Visio/Project is MSI edition. Please download the C2R edition of Visio/Project from this site and re-install.

https://products.office.com/en-us/download-back-up-restore-microsoft-office-products?legRedir=true&CorrelationId=6849c897-0a6c-48c1-bece-ca292ad69edc

Reference:

https://support.microsoft.com/en-us/kb/2753630

Regards,

George Zhao
TechNet Community Support

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September 10th, 2015 9:34pm

Thanks George
September 14th, 2015 7:43am

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