Microsoft Office Live Meeting - Webcam not recognised


Microsoft Office Live Meeting shows that my webcam is turned on, and the preview box is greyed out.

When I go to "setup audio and video - webcam" my camera turns on and it works ok. However the "next" tab is greyed out, and when I click on close the webcam shuts off again, and I'm back to where I started.

I'm on a Lenovo T430 with a built in webcam - webcam works fine on Microsoft Lync, MSN communicator and Skype...

Any help would be appreciated (from a technophobe :) )

February 6th, 2013 8:05pm


Im experiencing the exact same issue here, with a Lenovo T430. The webcam works as expected in Communicator (3.5.6907.266), but not in Live Meeting (8.0.6362.215). In Live Meeting, I get a picture when going through the "Setup audio and video", but not in a meeting. It works if I connect an external webcamera, so it seems to indicate a problem with the driver to the camera in the T430.

As far as i can tell, the latest driver that Lenovo provides, is version Has anyone tried with some other driver, to get it working?

Thanks in advance!


Free Windows Admin Tool Kit Click here and download it now
April 4th, 2013 5:19pm

My driver is - not had any other response on this or any idea on getting it fixed. It worked on an older Lenovo
May 1st, 2013 6:29pm

After logging a fault on the office live help section someone called and solved the problem very quick - I had to uninstall the built in camera, and after restarting the laptop automatically re-installed the driver and it fixed the problem!
Free Windows Admin Tool Kit Click here and download it now
June 11th, 2013 2:17pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics